Quest Diagnostics

Chris Haberern

I came to my appointment all flustered and anxious I have anxiety, was dehydrated and stuff and I found them to be kind of rude and impatient and just giving me an attitude when I got a little disheveled and went in the wrong direction. They need to learn how to have better customer service skills. And I wasn't trying to give anybody a hard time and I didn't give anybody a hard time. Maybe they need to learn how to deal with people who have anxiety and other issues in a better fashion. Also didn't know o was supposed to walk out with urine sample as I've been told to leave sample on box in bathroom that is set up in there

KLM

Made an appointment for my son and I. Didn't wait too long and the phlebotomist was friendly, kind and did a good job on my son's draw. The problem was that my appointment was not found in their system and they "don't take walk ins". The tech basically insinuated that I was being dishonest. He said he would accommodate me "this time". I didn't appreciate his attitude in regards to my blood draw which I had made an appointment for online. I would also mention that the entry way including the front glass door is filthy and needs to be cleaned. Gross for a medical facility.

Liz Ferrari

The Dr and especially the phlebotomist were incredibly rude to anyone that was a walk in. They were both condescending and unhelpful to people with questions. The people in the lobby were helping each other out instead. While waiting the nurse was running her mouth so bad I could hear it from the lobby for the 45 mins. 45 minutes (I pity her family) Place has bad energy and horrible service, no doubt due to the toxic negative people working there.

Jonathan Mooney

Always solid experience here