Shoe Dept. Encore

Category: Shoe store in Dublin, Ohio

Address: Mall At Tuttle Crossing, 5043 Tuttle Crossing Blvd Ste 196B, Dublin, OH 43016, USA

Phone: +16143367698

Opening hours

Sunday: 12–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Rich Goosmann

Jul 7, 2022

Beware: Store refused to exchange or refund shoes that were defective. Seam came unraveled after wearing one time for an hour.

Daniel Ye

May 25, 2022

Before I bought so many shoes from here .they all good service .but today I want buy some shoes for my daughter and my wife the lady’s not too much happy bad service

Eric Albright

Apr 16, 2022

Incredibly unorganized. Boxes everywhere on the floor and thrown haphazardly on shelves upsidedown or sideways. No labels, wrong labels, missing pairs. Found styles we liked but left because we couldn't find the right boxes or matching pairs.

Starr Auntiee

Mar 23, 2022

No help

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Questions & Answers

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 30, 2022
Shoe Dept. Encore | Aug 30, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 30, 2022
Shoe Dept. Encore | Aug 30, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 30, 2022
Shoe Dept. Encore | Aug 30, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

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