Address: 51 Shunpike Rd, Cromwell, CT 06416, USA
Phone: +18606353689
Sunday: 10AM–6PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–6PM
Alex Colavecchio
I hardly ever leave reviews but damn…that was one of the most well executed massages I’ve ever had in my life. Right from the start the front desk is super sweet and attentive. And my masseuse, Kyle, was an absolute wizard. Even that feels like an understatement. Complete communication the entire time. My only regret is not getting the 90min package haha. I will now need a nap.
Jill Rn
Had a second massage with Cleveland! I feel so great after again!!! massage is definitely an art with Cleveland! So professional and relaxing! Truly self care everyone should do ! I feel amazing every time!
Andrea Mashiak
Let me start by stating I hate writing bad reviews. I reached out to Massage Envy and they did not return my phone call. I scheduled a massage for 12/27 at 11:00 am. At 10:25 I received a phone call telling me that the massage was being cancelled. The person I scheduled with had car troubles. I stated that I was already half way there as I was told to get there 10-15 minutes early. I was told again the person I scheduled would not be there. I realize this! They asked if I wanted to reschedule. I don’t think so! Not once in the conversation was I told “ we apologize. “ She hung up with “have a good one.” I left a message for Jessica the office manager. I still haven’t heard back. I was told by Massage Envy they are a chain but the Cromwell location is not part of this. I advise scheduling with one of their other locations. This one has terrible customer service.
Taylor Lucas
Everything depends on who you get as your masseuse, for the first time I had a male masseuse and I actually enjoyed it because he was much less talkative.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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