Enagic NYC Office

Veneta Raymer

There is something very negative going on with the Enagic Company and, in particular, with the New York office. I bought a Enagic water ionizer almost 8 years ago on the recommendation from a friend. Every year, usually in December, I took the machine into the New York office for a cleaning and new filter. Every year that was fine until this past year. Usually the cleaning and filter last the whole year with no problem. This past year the machine stopped working in June and flashed "Cleaning" and eventually stopped working. The fact it did not last the whole year makes me think it was not cleaned the last time I took it in, although they took my money. So, end of August I checked their website which stated office open until 5:00 pm, so I didn't call ahead. Stupid me! I should have known the website was incorrect and they were closed, right? I make the trip from Brooklyn to Queens and the door is barred with a sign saying closed until further notice. I knock on the door and a very rude man came out and said, with a hand gesture across his throat, we are closed as the sign says on the door. I said that I see the sign on the door but why don't you put it on your website which says that you are open until 5 pm. He brushes me off with oh we might change that but I don't know. Duh, ever heard of customer service. When I quickly inquired about machine cleaning before he scurried behind the door again, he says nonchalantly I don't know, maybe next week, but we are closed until further notice. Nevermind, this is the only Enagic local office. Something is going on with this company behind the scene. Don't trust them!

Roy Serrano

Wow. What a place. They have a state-of-the-art technology that produces amazing water. Excellent staff nembers. Helpful, knowlegeable and hospitable. Thank you

Gregory Manley

The best water you can get thru a filter 9.5 alcaline water

Gustavo Bustillos

Very good