Signature Senior Living

Ella Tisch

Signature senor living is for alhemer patients. People who go around talking to themselves. Violent people. Everyone who cannot take care of themselves. The staff doesn't care what happens. They take your money for rent, cable and refrigerator but that is where the stop getting involved. I'm thought that people who can take care of themselves live there but I was wrong. Tatyani, Victoria, Rebecca, tovi, Jennifer and the rest of the staff are so inhuman. They don't care if someone falls or gets beaten by another client. I thought Victoria was a caring person but I was wrong. She's just like all the rest of the staff, stupid and ignorant. If any of my belongings are damaged ALL HELL WILL BREAK LOOSE.

gina trent

My son and I are so grateful to have found this place for his father, my ex-husband. The search was extraordinarily stressful. C. was in the hospital and pressure was mounting for him to leave, but it was almost impossible to find a place that would keep him safe but not infantilize him. C. is physically healthy and sometimes completely lucid, but was found walking barefoot beside the highway before he was hospitalized. Nursing homes would provide too much care -- bathing, feeding etc. -- but most assisted living facilties allow residents to come and go as they please, which would be dangerous for him. Of course, the place also needed to be affordable. Signature Senior Living was the perfect situation. Residents are evaluated to see if they can safely go out on their own, and if not, they are kindly but firmly stopped at the front desk unless a family member is with them. In addition, they offer daily activities, supervised outings, common areas where residents can interact, physical therapy three times a week, daily housekeeping, and medical attention as necessary. We liked the diversity of the residents and the neighborhood, which is conveniently accessible by subway. The all inclusive price for a well furnished private room was very reasonable. We knew when we saw Signature that it was the right place for C., and Rebecca, the assistant director, made the transition astonishingly, blessedly easy. C. has now been at Signature for three months. Every single person we have interacted with there has been kind, professional, empathetic, flexible and patient, even in difficult situations. They are excellent at preventing and defusing conflicts with residents whose dementia makes them mistrustful and anxious. Staff see the humanity in their patients and treat them accordingly. In addition, when there has been a problem of some kind, it has usually been fairly easy to get a response and solution. I considered giving Signature four stars instead of five because I sometimes noticed problems with C.'s room or some aspect of his health before staff did, and sometimes I've had to repeat requests before they were acted on. It's important to visit residents at any nursing home or assisted living facility because staff can't notice everything, and even with the best intentions issues can fall between the cracks. However, my son and I trust the people at Signature to rectify any problem that they can when it is brought to their attention, and to take residents' and their families' needs seriously. All in all, we are very glad we chose Signature. C's mental health has improved since he has been there, and he is eating better than he did at home. I doubt that any other place, certainly any other place we could afford, would have been better. This is why I give them five stars.

Jah Lion

Victoria is the most caring person in the. She was most helpful and patience with my mum's intake process My mum was scared of nursing homes but Victoria made her very comfortable and at ease with the whole process Victoria is a valuable employee to tha facility and I will recommend this place just cause of Victoria

Sarah R.

Signature has-been taking great care of my father. Administration is always available to talk to and answer our requests