Hilton Fort Wayne at the Grand Wayne Convention Center

Grace Berkey

So disappointed and grossed out with this hotel. Upon checking in and getting settled into the hotel room, we noticed the bathroom floors in our room were dirty and there was hair on the floor. Then we noticed the floors behind the couch were filthy! It looked like they hadn’t been vacuumed in a long time as there was even trash behind the couch. We checked the bed underneath our comforter and there was hair on the bed on top of the sheet. We called the service desk and they got us a new room. This room looked better however when we want to put something in the fridge we found someone else’s leftovers in the fridge. We talked to Drew at the front desk about it and he promised to drop off two free breakfast vouchers to our room. This was already a disappointing compromise as we had 4 guests. Upon arriving at our room later that night, there were no breakfast vouchers to be found. I have never been more disappointed in a hotel stay. I wouldn’t recommend this hotel to anyone.

Tater Tots Gaming

Wonderful and comfy, totally worth the price. We stayed the night for our anniversary and loved it. Room was spacious, TV was huge, and at night with room lights out and only the TV on it is dark and cool and quiet. Restaurant in the lobby is excellent, not a big menu but super tasty and very nice staff. 😋

Joseph Hurlocker

I did not feel unsafe, the sheets were clean, and there were no loud arguments in adjacent rooms. Had this been a motel 6, I likely would have offered a 4 or 5 star review. I wouldn’t avoid it if someone paid for my room here, but I wouldn’t choose to spend money here. I rarely splurge on hotels, and I got no value from the extra money here. The staff communicated incorrect prices for parking, didn’t know prices for breakfast or what what the breakfast offerings would be, and weren’t sure if I could request a late checkout. They asked me to come back to the front desk to find out a couple different times before I got answers- all of them sort of dissatisfying answers. The place looked worn out and seemed like it would have been nice 20 years ago, but with a low paid staff that maybe wasn’t born yet when it was last renovated. This is not a horror story, but it was a miserable value for the money and a terrible introduction to the Hilton brand. It a loss to the community for it to be in such a prime location.

Angel

We had to move our reservation up one day and Hilton charged us $50. The hotel room was smoky even though it was a non-smoking room. Our neighbors were arguing loudly all night. We went to the front desk at 1:55 am, but no one came to talk to them and they never stopped. The continental style breakfast was cold and cost $12.99 per person. We have had better free continental breakfasts at other hotels.