Address: 9666 Mentor Ave, Mentor, OH 44060, USA
Phone: +14403526666
Sunday: 9AM–7PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Meaghan Ryan
I had a nice, refreshing facial. I also purchased the most amazing lip balm. I recommend.
Paula Holloway
BEWARE of the annual contracts! Although I called Two months prior to the end to confirm the exact end date they charged me for two additional months, citing that I had to request in writing. Although during my FEB call that I was never informed. Mentor Ohio Massage Envy.
Kris S
I was told my appointment was at 7pm on Friday the 26th of November. I got a text message to confirm it. When I arrived to facilty the respectionist checked me like normal. I arrived at 648pm. Mind you I drove from Lyndhurst, Ohio , which is about 30 minutes to drive. I sat in the back until 707pm to get told my appointment was at 8pm. I asked her why did I get a text saying my appointment is scheduled for Nov 26th at 7pm? She said it wasn't their fault and I could sit in their facility and wait an for my appointment to start. Why would I wait an hour with no comfort measures sitting in and uncomfortable seat and I'm pregnant? Wow. She told me the only thing she could do was make me another appointment and the manager would call me. Needless to say I never heard from any manager. If you want to talk about fault, the only one who is at fault is me. For thinking Massage Eny would provide an adequate customer service experience. Never tell a paying customer it's not your fault👊👊👊👊.
Angela Winter
Enjoy the services, but very limited time availability right now.
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No they do not. They offer hot stone, stretch, massage, facial, and enhancements.
No
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Intro Pricing, Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Introductory rates are available for 60 minute custom massages session. Contact the franchised location to confirm eligibility.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s room. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
Intro Pricing, Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the Franchised location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
1 hour is shortest massage session. You tell therapist what areas to focus the most time on. Hand and foot reflexology is available to combine with full body or just relaxing foot massage combined with other areas. First time introductory 1 hour session is $55 plus tax.
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