MÜV Dispensary Orange City

Jessica H

Pretty disappointed in a company that forces their employees to work while a hurricane is en route. Your employees deserve way better.

Danielle Letts

1st timer and Chris was super helpful and answered all my question and then some definitely will go back

James Harrington

A Bud Tender there named Chris needs some guidance. I’ve already called and spoke with a kind gentleman on MUV’s customer service but for the benefit of everyone else I’d like to share my experience: For starters, Hurricane Ian is on approach. And I placed an order for Trulieve just down the street. I was shocked they were open but advertised they would be open till 3pm this morning. I confirmed with customer service and placed an order there. Long story short, they closed at 1pm. Frustrating but understandable. So, I drive by MUV and see they’re miraculously open. Super stoked to purchase some emergency medication since the rest of the week was used for hurricane prep for the house and work. I walk into the lobby, the receptionist was super kind and asks, “pick up or walk in”? I reply, “walk in”. She then asks, “have I shopped at muv before”? And I state, “I have. And might have to be the only place I shop in the future”. I proceeded to tell her the event with trulieve, and out of no where, this BT Chris says, “well there’s a hurricane man”. Which I though he was just trying to be funny and just brushed it off… But then he proceeded to state, “yeah we are people to”? Mind you I was not in anyway aggravated or stated anything to make him say that? So feeling a little attacked I asked for my card back and told the receptionist never mind. I proceeded to walk out and apparently he wasn’t done voicing his unwanted opinion to me and says, “look at your shirt bro, you’re covered in rain”. I say “excuse me” and ask for his name. I leave and so did a few others in the lobby that were unhappy with his demeanor. Not sure if he’s just having a bad day but that’s NOT okay. Your BUSINESS is to provide medication to your patients. I myself was praising YOUR orange city store for being open through an emergency situation. And you think it’s cool to voice your aggressive opinion to them? When In no way I attacked you? That’s childish and has no place in professionalism. Not that it matters entirely but I had $350 cash ready for trulieve that I was about to spend at this location in prep for reserve medication, but it will be saved for another despensory. Like stated, customer support was super helpful and after this state of emergency passes, I’m expected a phone call, But depending on the efforts of management at this store, I’m just gonna pick up from suttera down the way or stick with deliveries. Thanks for your time and hope my experience helps make this place better. Ps. Hope whatever this Chris guy was going through gets better for him. Take it easy bro.

Jonathan Round

Incredibly helpful staff, just the best type of people you’d want to have working with your business - which makes it more concerning that in a hurricane they’re forced to cover the store hours? Appreciate your commitment folks but they need to go home. Period. Not safe.