Wingstop

Sara Lopez

Food is great, but the customer service is disappointing. I was given the wrong order and they called me while I was driving home. They asked me to return and get my correct order. I had not noticed the order was wrong so I was digging in the bag and eating fries while driving. Luckily, I was only 5 minutes away. I handed the bag to the young woman and she handed me my order. She did not say a word, not even an "I'm sorry for the mix up." I hope they made "Jeff" a new fresh order and didn't just hand him half eaten fries. Every other restaurant will tell the customer to keep the wrong order as they cannot handed to the right customer and will just go in the trash. 9/8/2022‐Well call me a glutton for punishment. We love their food so I figured my above experience must have been an isolated issue. I placed my order online as usual. I go on to puck it up and their system is down so they are not getting any of the orders. The guy told me I could ask for a refund, but it has to be with the owner who is not there today or through corporate. Or he could get working on my order right away and it would be 15 minutes. I decided to wait. I get home and he didn't give me my fries nor my dips. Can they not get things straight?!?!

James Slater

Great food. Done on time and hot!

adam wehri

Either the app timer is complete bs or the store doesn’t pay attention. The app will say complete and you’ll walk in and still wait 30 mins ? Multiple times. They ask for your name and if your order isn’t ready they just don’t talk to you again so your not really sure what’s the deal .

shandra warren

They need to fire every body in that kitchen cause they can not cook at all fries look like potato chips burnt and they where old refried