Wesconnett WIC and Nutrition Services

Desirae Sherretts

They actually close at 4:55pm, not 5. By 5pm everyone is gone for the day already. There is also no communication done between co-workers. I have been on the phone all day with them and keep getting different information. They say they write something in your notes but don’t, or tell you someone will call you shortly and to “make sure you answer the phone” but then you keep your phone by your side all day and they never call. They say they will load benefits on to your card the next day and a week later they still have not and tell you how you have to wait another 2 weeks. The staff is not very understanding or helpful either. There was only 1 person out of the 5 I spoke with today who actually seemed to care about my situation.

Naelle Naturals

Someone needs to oversee these complaints because you guys aren’t doing your job. Been calling an leaving voicemails no one calls back. Who ever Miss Joyce is she is awesome after calling all week and finally getting her she fixed my issue! Thank you

Maura Ramirez

Had an appointment to come in May 9 9 AM I was called over the phone and was given an option to do the appointment over the phone I agreed and guess what? Nobody called me , now I have to wait nearly 2 weeks to get my daughters milk through a program I qualify for, because somebody at this office wasn’t doing their job. I could have just went in the office.

Astrid Stephens

If I could give this place a 0 I would most unorganized place had my appointment at 1:30 and they decided to extend their lunch till my appointment time and now they have to play catch up with the other people that had an earlier appointment.