Hampton Inn Joliet - I-80

David Zyga

I stay in many Hilton hotels, and Jess was the best hostess that I have met yet. The "Guest of the Day" program is also a nice touch. Jess is absolutely phenomenal and so full of energy. I request that Hilton clones Jess and gives a copy to every property in the chain!

Bryan Dirksen

Room was very clean and comfortable. A/c could have worked a little better but it was still quite comfortable. Beds were comfortable and clean. Personally I couldn’t or didn’t hear hardly any highway noise. Even with it right outside the window. Pool was clean and warm but both pool and hot tub seemed overly chlorinated. Will definitely be staying here again.

care _444

After driving nearly 32 hours straight from Phoenix, AZ to Joliet, we were exhausted. All we wanted was a relaxing soak in a jacuzzi. I called ahead to several hotels in the Joliet area and chose this particular hotel ONLY because they told me they had a jacuzzi, it was open and working. Well they did have a jacuzzi. But it was COOL temp, not warm, not hot. Extremely disappointing. Thankfully, the hot water in the room worked wonderfully so I took a soak in there. The room was modern, mostly clean, recent paint job...all good there. I say mostly clean because there was a used bath towel left hanging on the back of the bathroom door. Not ours. Check-in by Jess was extraordinary. Her bubbly personality and smiling face is a huge asset to your hotel. Check-out was good as well. Lady working 4th of July reception desk was on point and friendly (sorry I missed her name). This place could easily get 5 stars and be one of my regular spots if they hadn't had a broken jacuzzi and lied about it. I could've stayed at a hotel who was honest about their broken jacuzzi and saved $60. Breakfast was mediocre. The waffles are the only good part IMHO. And we brought our own strawberries to improve them. Meh. Staff and nice room made me want to love this place. If you don't care about broken Jacuzzis or lies, this place is for you. My toy poodle was very comfortable and loved this shelf hideaway. He says 5 stars.

MB Mast

Betty was great to work with. I had to call a few times to adjust our reservation because of competition schedule and the group that was under one name. Jess was the staff member that checked us in. She was so welcoming. Even my teenage daughter was impressed. The hotel was clean and newly renovated.