SouthState Bank

Greg Andrews

They charge 8 dollars to cash a check I don't get it

Jack Basham

Severely disabled and unable to go to a Dr. Appointment because the bank took double a returned check amount out of my account. Customer service says go to the branch. Did I mention disabled. Worst ever....

Jimmy

I was on hold for 10 minutes before I could talk to anyone. Then they told me their Money Market rate was 0.01% - TOTALLY INSULTING.

Erin Gray

While staff at this local branch are friendly and helpful (if you physically go into the bank), ever since the merger and transition to SouthState, banking here has been a complete nightmare. The technology infrastructure is virtually nonexistent. Statements look like they were typed on a manual typewriter from 1906. Any time you try to call your local branch, your call is routed to a central call center where employees there are practically clueless. We have a construction loan through SouthState and it took us MONTHS to figure out what our payment was. Literally no one on the phone could answer that basic question...until the day the payment was due. They've made (and continue to make) several mistakes on our loan payments (applying our extra principle payments to interest, charging the wrong amount, etc.). We're less than a year out from our loan origination, but we're refinancing anyway because we're so fed up with it. If you're looking for a local bank that's actually helpful and competent, go to Citizens.