Pinch A Penny Pool Patio Spa

alison cousineau

Gail is GREAT! I’ve used this store for 5 months and have had great service but Gail really spent a lot of time over a few weeks helping me solve some issues I was having with my chemical balance. She has a tremendous amount of knowledge and enjoys helping the customers. Recommend THIS location for OUTSTANDING customer service!

Cynthia Billing

Everyone has been great! We take our pool water sample in, they tell us what we need and the pool water looks fantastic!

lisa Nickerson

Friendly, helpful staff!

Robert Bell

I purchased a vacuum for my pool last year. It broke within about nine months of use and was just going in circles. I took it back to Pinch A Penny Pool Supply where I purchased it. I was told that Adam was the one that fixed the units and he would take care of it. Fortunately it was under warranty. Unfortunately after about a month of waiting on it and calling I was told that it was fixed only to bring it home and find that the problem was not fixed. I took it back up to the store about a month ago. I was told it was fixed and went to get it then I was told it wasn’t fixed. Now I am still waiting on the vacuum to be repaired under warranty. The people that work at Pinch A Penny Pool Supply in Lady Lake Florida are extremely nice. It is a shame that their service on units such as this vacuum is so horrible. I will never buy another piece of equipment at that store. I only hope someone reads this and fixes my vacuum system. It is still sitting there. On another note, I was supposed to receive a $100 rebate on the vacuum. I followed the process submitted the receipt and never received the rebate. I was told at the store that they did not manage the rebates and could give me another receipt to submit. Be careful when purchasing things from Pinch A Penny Pool Supply that supposedly provide any type of rebate.