O'Reilly Auto Parts

Larry Sell

The last 3 times I have been in there the manager is crapping all over the employees. My favorite is the public berating these employees take. Today was hey dude I saved this for you because you did such a terrible job and I won't clean up your garbage. Last time was a performance review at the front desk and the employee wasn't living up to the managers standards. Just beating her in public. Nothing makes me want to go there more than the utter discomfort I feel as the condescending mgr verbally beats the employees. I prefer Napa for my parts needs because I don't have to hear the manager there demoralize their employees. I feel for the people there and they should worry because there are other jobs out there. I am going to Napa and talking to Andrew and Kevin or the north Orem store because they are actually nice to people that work there.

Maddi Hill

The staff is very friendly and helpful! They helped me find new windshield wipers for my car and even installed them for me when it was snowing outside! I will definitely be coming back to this store!

Ben

The staff here are always very friendly and helpful. Be it finding an item on the floor, looking up parts in their inventory or finding another location that has what you need when they don't, I never get the impression I'm a bother or my request is a hassle. The loaner tool program, while common among auto part stores, is definitely my preferred as it anything I borrow always seems to be in better shape and better quality than what I'd normally get through another retail chain. To top it all off most times I'm in need of parts they usually have some of the cheapest prices on the same or similar items. Not always, but often enough they are the first place I check when I find I need anything now.

Samoan Perks

For me some employees are helpful others aren’t… there are days where I have to wait more than 5 minutes only me at the shop for someone to ring me up. This is why I now just shop online and pick it up the store but I would always call to make sure it’s ready. Staff aren’t that helpful honestly… When I do need help from a worker I’d just go to Auto-zone even if it’s a little far from my apartment.