Terrawood Apartments

Category: Apartment complex in Grapevine, Texas

Address: 3225 Grapevine Mills Blvd N, Grapevine, TX 76051, USA

Phone: +19723550336

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Michael Spurrier

Sep 20, 2022

Javante Butler works at the front desk and he is one of the kindest and hardest working individuals I’ve ever worked with. Anytime I had questions or issues he was quick to resolve it. Sometimes we take good customer service for granted and I want to make sure Javante is recognized for all that he does for the company! The previous management company had the property looking pretty rough but I have noticed ever since the new management they are slowly improving!

Angelica C

Sep 16, 2022

All i can say is WOW i called for maintenance to come repair my A/C as it was not working or turning on they were here literally within 5 minutes. They sent Hector and Oscar. What a great experience!!!!!! I give 5 stars to Hector and Oscar and maintenance. THANK YOU.

Evelyn Sepulveda

Sep 16, 2022

I had a slight issue with the billing company (not managements fault). I reached out to management and Grant resolved the issue ASAP. He was incredibly helpful, kind, and responsive! He kept me informed of the status of my case and was patient with me. Very grateful for the amazing customer service. Grant went above and beyond to help me. The whole office team is friendly and professional.

cay 14

Sep 10, 2022

Javante was a great leasing agent! Great Customer service!!

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Questions & Answers

Why are there no parcel lockers? Are they going to be installed any time soon?

Veronika | Sep 28, 2021
Terrawood Apartments | Sep 28, 2021

We do not have parcel lockers. It is a topic of discussion and something we are taking into consideration.

I keep having mail delivered to a parcel locker but I don't have any key put into my mail box. Are there parcel lockers that I'm not aware of?

Veronika | Mar 2, 2022
Brandon Langley | Mar 2, 2022

Yes, they are in rhe middle of the courtyard. Next to the pool

How is the plumbing and power doing during the February winter storm? Do a lot of people have no power or water?

Veronika | Sep 28, 2021
Terrawood Apartments | Sep 28, 2021

We are very lucky that Terrawood never lost power or water during the winter storm.

Can you rent for 4 months?

Emely Esther Díaz Ramírez | Sep 28, 2020
Terrawood Apartments | Sep 28, 2021

We offer anywhere between 3-13 month leases.

Is this apartment complex second chance?

Destiny Feliciano | Sep 29, 2018
Terrawood Apartments | Sep 28, 2021

We use a third party screening company that runs credit, rental, and criminal history. Each person is screened individually. Unfortunately, we are not set up for that program.

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