Pinnacle Bank

Laura Hirth

This bank does not care about you. I wanted to support local banks, and I had opened the account a few months prior. I sent some money via zelle in an emergency, and when I went to withdraw the funds ($2k) it was refused. The money had been deposited but because I hadn’t set up my direct deposit yet and it was abnormal, they wouldn’t let me withdraw the funds. Thankfully I was able to zelle the funds back to my chase account, drive 10 minutes to lake worth, and get the money no problem from Chase. I spoke to the Vice President of this bank personally. Not a very nice man. Will never give this bank my business ever again.

Archie Oestreich

I opened a business account with Pinnacle bank. The account was over drafted due to a mistake on my part. They charged me a fee which is understandable. What is not understandable is that they then attempted to charge me a daily fee until the account is brought up to zero. There was zero notification on their part to let me know there was an issue with the account. They were very happy to attempt to take as much money as possible in fees until I noticed my mistake. I would not do business with this bank. Buyer Beware.

Crystal Marsh

Been banking here for 9 years now and not the kindest service when you need help when your card has been compromised. Called back and someone else finally helped me.

britt baker

Horrible service! Asked to speak with the manager and was told she was with a customer and I could leave a message!!! Well she lied…. manager is on vacation!