Burger King

D R

We stopped here for a quick meal three days in a row and of the three days were very pleased with two. We ordered the double impossible whopper (with double patties) along with spicy chicken. Twice we were helped by Randy. He was very kind, friendly and helpful. I observed that his interactions with all customers were very polite even when he was multitasking all the time. I just want to say a big THANK YOU to Randy for making our meal special and full of care! He is an asset to BK. The third day we interacted with LIONEL, who was very rude and insulting. He overcharged us and when we went in to speak to him he accused Randy of discounting food for us and us of lying. Randy had no reason to discount us as he did not even know us and we are not discount hunters. The issue was the cost of second burger patty. I am attaching the receipts of all three days. The second patty of beyond burger is for $2 each not $4.26 each. I am taking the 5 stars away for the culture I witnessed. If it is a training issue then it should be addressed internally. Overcharging a customer and insulting your colleague in front of the customer is not the right way to go, very unprofessional. Very disappointed! Lionel claims to be the STORE MANAGER/OWNER and DISTRICT MANANGER when I asked him to give me a management email. He refused to give me an email where we can send the receipts to prove we were not making it up. If he is a store manager, he needs to learn some basic people skills. Attached receipts for are for the management and Lionel to see and get their facts right.

Laura Young

Fast friendly service - the chicken nuggets were surprisingly good and the fries were perfect. The Whopper was not great though, not as good as I remembered.

Eqbal Saeed

I went to this outlet yesterday at lunch time . We were a party of six . When our burgers were delivered, they were ice cold . When this fact was brought to the notice of the manager , she was exceedingly rude and went straight on the defensive. Instead of addressing the issue , she got into a verbal arrangement and refused to budge . This was a very sordid experience and we departed with a bad taste in the mouth, never to return to Burger King again. This lady needs to be censured and given some schooling in dealing with the customers. Employees like her will hurt your clientele in a big way …

Suria Nataadmadja

Always good beef hamburger here. We had two Whopper meal. All for less than $20. Super fast and friendly service. Recommended!