Smith Thompson Home Security and Alarm Dallas

Category: Security system supplier

Address: 6652 Pinecrest Dr Suite 500, Plano, TX 75024, USA

Phone: +19725268500

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Rupa Reddy

Sep 29, 2022

Great customer support!

Christy Miller

Sep 29, 2022

Excellent customer service, tech was polite, courteous and professional! Thorough instructions and tutorial provided! Excellent experience! Highly recommend!

Jany Gorusu

Sep 29, 2022

Installation was smooth with quality. No discount on hardware add-On and peripheral

Crystal Clair

Sep 29, 2022

Professional and polite. Did a good job.

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Questions & Answers

security system, w/monitor + motion + detectors 8 to 10 4 of the out side dont need motion detector, how pixels are the cameras + need to be hard wired in, I want 24 HR monitoring service, estimate place

Rick Buttles | Jun 30, 2022
Smith Thompson Home Security and Alarm Dallas | Jun 30, 2022

Hello Rick, please give us a call for a quick quote over the phone. For a hardwired camera system, there will also need to be a quote on-site to confirm it's possible to pull wire to the locations you have in mind. Thank you! 888-888-1695

I know you all don’t install ring doorbell type security or camera. Do you have a contact who does? I’m a current customer of yours in Bedford TX.

Barbara Yunker | Sep 29, 2019
Smith Thompson Home Security and Alarm Dallas | Sep 29, 2019

Good news, we do install cameras now! We install doorbell cameras, indoor/outdoor cameras, as well as a full line of home automation devices that you can control from one app. Please visit the home automation page under services on our website, or give us a call 972-526-8500 and we'll be glad to answer any questions.

I called it ran me thru the same menu 5 times.. that's enough for me to say for sure I would want them for my alarm company

mr pibbs08 | Sep 29, 2018
Shaji Mathew | Sep 29, 2018

There service is very good I have them for years

-how do I change the glass breakage monitor's battery

Mel Symmank | Jan 1, 2022
Philip Mitchell | Jan 1, 2022

Just call Smith Thompson and ask for technical support. They are really helpful.

On our security panels there is a yellow triangular light on What does that mean and to correct the problem ME anglin

Eddie Anglin Anglin | Sep 28, 2020
Danny Morales | Sep 28, 2020

Well if you just got the system then the tech told me its because its a new battery and that icon will eventually go away. That happened to me and the light went away after a few days.

Do you serve the Rice, Tx area 75155?

Samantha Jones | Sep 28, 2020
Tracey Parks | Sep 28, 2020

You would need to call the office and inquire. I am not sure sales would be able to answer more sufficiently

Why am I having a beep from my key panel?

Don Walker | Sep 28, 2020
Joyce Jones | Sep 28, 2020

It sound like the battery is going out

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I am an existing ST customer. How do I change the time on my station? It still reflects daylight savings time

sonia galvan | Sep 28, 2020
Smith Thompson Home Security and Alarm Dallas | Sep 28, 2020

Hello there, if you have a DSC brand alarm system like most of our customers, you can find a "How to Change Date & Time" here (copy and past into your browser): https://www.smiththompson.com/tinymce2016/plugins/moxiemanager/data/files/DSCmanual.jpg If you have a different model it's best to call our tech support line, and they'll be glad to help out. 888-888-1695 Have a great rest of the weekend!

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How do I get out of ADT to go to Smith Tompson, without paying rediculous termination fee?

John Osborne | Sep 29, 2019
Bob Garrett | Sep 29, 2019

Perhaps Smith Thompson would offer a credit in exchange for winning your business.

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What does the yellow triangle light mean

James Fox | Sep 29, 2018
Carol Pittman | Sep 29, 2018

Not sure, recommend you call them

Why does the yellow triangle light stay on?

Thomas Mejorado Sr. | Sep 29, 2018
Kari Ordas | Sep 29, 2018

It shouldn't. Either a battery issue or power

Hi! Please tell me something about your alarm system.Thanks.

MARITES MABILANGAN | Sep 29, 2018
Jim Hubbard | Sep 29, 2018

Existing when we bought the house. Current company would not help me without a three year contract. Smith Thompson came out, checked out the system and explained it to us. They set up monitoring without a contract. I am very pleased.

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What area so you cover? Any in New York

Tamarr Crawford | Sep 29, 2018
Fardin Quazi | Sep 29, 2018

I guess they currently service only in Texas and Arizona

Do you service 76227? Do you buy out other contracts?

Lois Cirrincione | Sep 29, 2018
Shaji Mathew | Sep 29, 2018

I am not service personal. So I don't know

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