Blue Ribbon Automotive

Stacey Andersen

I had the engine replaced in my car at this shop and spent approximately $6,000.00. The shop is located in Bakersfield and I live near Fresno. I broke down on the way home and a tow truck driver recommended this shop to me. A few weeks after picking up my car, I received a notification on my car that the oil pressure was low and to pull over immediately. I did so, and there was no oil in my car. I added oil. A little over a week went by and I decided to check the oil again, and even though I put in three bottles of oil, it was again very low. I also noticed at this time a small oil leak in my driveway. I took it to the dealership who advised me that there was a pin-sized hole in the oil filter and a leaky valve gasket. They advised me to call Blue Ribbon and indicated it was because they put on faulty parts. I called blue ribbon and they asked me to tow my car over 100 miles to them to have them fix it. I refused. They then asked me to wait a couple days for them to find a local shop. At this point I had been without a car for a couple days already and I'm a single mom with kids who need to go to school. I had already paid $200.00 to the dealership to be told Blue Ribbon was responsible. I went ahead and had the dealership repair my car and was charged $640.00. I contacted Blue Ribbon and asked them to pay for half, $320.00, and they have refused. They indicated that it would have been "free" for me if I went through them, which is obviously not true. It would have been "free" for them. I think I was exceptionally nice to offer only half, especially considering it is 100% their fault and I spent $6,000.00 with them already. So now I have to file a small claims action against them and drive all the way to Bakersfield anyways. Please do NOT take your vehicle here.

Wendy Powell

I've been getting my SMOG here for close to 20 years. They are always very friendly and it's usually a short wait for completion. I would and do highly recommend Blue Ribbon. Hours of operation are M-F 8am to 5pm.

Adrian Sanchez

Don't bring your car here took my truck in and didn't do what I asked instead they replaced two 02 sensors for $800!!!!

Pete Tittl

Great, quick, trustworthy. Will never use anyone else for future smog tests.