U.S. Bank Branch

Pete Kitchen

this is the most incompetent bank I have ever worked with. we had set up an automatic payment, that never happened, I went to the bank the day it was due to see why it hadn’t been taken out, they assured me it would be later. I checked the next morning, it wasn’t. I am Livid ! You can’t get a hold of anyone in customer service, the bank doesn’t open til 10 am, I don’t think these folks know what they are doing. Spare yourself the aggrevation, go to a real bank

Marlen Escobar

The worst bank ever! They are not helpful at all. I called the Redmond Branch instead, they picked up the phone immediately and helped me in a heartbeat. I took in my POA, they took a copy BUT only from the back. I went back a day later to pick up the paperwork needed, Jessica talked to me like I was the problem by not submitted what they asked for. She is ridiculous and doesn’t have the customer service experience she needs to work with people. She could of approached the situation differently by communicating nicely instead of trying to argue by something that wasn’t done by me! Madras really need to step it up and hire people who people skills who are willing to help instead of creating barriers.

mary Crockett

I have had very good relationships with this bank. They have helped me out with several issues. They have always been positive, professional , and willing to stay and get to a conclusion, no matter the conclusion.

denise lemon

One just to leave comment . Again this banks incompetence sticks again , forgetting to record a business depot . From 3 days ago .