Address: 43780 Parkhurst Plaza, Ashburn, VA 20147, USA
Phone: +17037295920
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Matt Miller
Not a customer of Wells Fargo, but needed some assistance. Michelle and the other associates were very professional and helpful. I had called ahead, and Michelle called back in a timely manner, and was clear with how they would be able to help.
Victoria Hale
I walked in to get a document notarized. There were no customers besides myself in the bank, but there were multiple bankers. I was told there was an appointment right now and I'd have to call or go online to schedule. I waited outside trying to schedule online and no appointment ever came by.
Billy Martin
I've always found service to be the best at Wells Fargo. They seem to go the extra mile to make sure I'm happy with the transaction. Best bank I've ever dealt with.
Joshua Graves
Understaffed and service manager doesn't understand the idea of service. Walked in before 4 on a Thursday to get a temporary debit card because mine was compromised. Three people TOTAL working the drive thru, the lobby teller, and relationship banker. Wait ten minutes, teller tells me the other 2 can help me and to have a seat. I wait for a few minutes and the guy comes over and I guess overheard that I needed a temporary card. I give him credit for coming over to approach me to tell me the service manager was gone and the cards were locked up. Why have hours til 5 if you cant even execute a simple banking issue? Especially when this was the only option given to me over the phone. I took time off work to handle this and quickly realized why i almost always mobile deposit bc any other time I have gone in this branch the wait times are silly especially considering the small number of patrons in the bank at one time. Will be changing banks asap.
Thanks! Your review is awaiting moderation.
Yes
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.