Riverside Resale Furniture

Scott Newland

Excellent price on a desk ($125) and love seat ($200), however I paid an extra $75 for shipping after specifically checking with the owner to verify that they could get the desk and love seat down my stairs and into my basement, as I am unable to do it myself. I also paid an additional $60 disposal fee to remove a corner couch in the same basement. Both of these prices seemed appropriate. Delivery was delayed about a week due to some family medical issues which Terry communicated to me, which was totally fine. Family first 100%... I would expect nothing less from a family owned business. ...but then the day after the furniture was delivered the owner calls my wife rather than me, and says they will not risk moving the furniture to my basement, citing that I gave them the impression it was a walkout. I was right next to his daughter while she confirmed this with him on speaker phone, I communicated the necessity to carry the furniture down the stairs as being my main motivation to pay for delivery, and wrote it on the delivery form just to be sure they remembered, so this is a blatant untruth that has left a bad taste in my mouth, and he didn't even have the courage to tell me directly, but had to get my wife's phone number from the delivery driver. Then I get home to discover the end cap of the $187 slant bench that I use daily in my basement was knocked off and missing, which renders the bench unusable as it slides and teeters unsafely without the end cap to grip the floor. It's a small thing, but adds additional insult to the injury when my personal property is not respected. The prices I paid was fair, but he absolutely did not deliver what I was told I was paying for. I may purchase from Riverside again, but I will hire my own movers who I can expect to be reliable. I'm not sure though, it's hard to think of doing business with someone again once trust is broken.

Steve Montero

They backed out of a deal to buy used furniture from us at a ridiculously low price

Frank Gerald

Reasonable prices

angie bildson

They have nice furniture for a decent price. They also buy used furniture.