UPS Customer Center

Category: Shipping and mailing service in Nampa, Idaho

Address: 1324 N 20th St, Nampa, ID 83687, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 3–6PM

Tuesday: 3–6PM

Wednesday: 3–6PM

Thursday: 3–6PM

Friday: 3–6PM

Saturday: Closed

Reviews

John Garcia May

Sep 28, 2022

I only drop off here but it's been fantastic service everytime. They have gone out of their way to help me with non routine requests on multiple occasions. I don't know what the other reviews are talking about to be honest.

Nick Tuttle

Sep 19, 2022

Terrible. My package has been sitting at their facility for two days. Customer service is useless. No one seems to know anything going on in this facility. Avoid using at all costs. Update. The ups tracking url said my package arrived on 16-Sep. Now it’s saying it’s in Kentucky. It’s 19-Sep and I’m in Idaho. Customer service is still useless. I’m trying to file a claim but it asks for a serial number to the phone I don’t have since my package is missing. Sonar I don’t have the serial number I can’t file the claim. Pretty scummy UPS.

Gnarly Harley

Aug 12, 2022

Fantastic customer service. Was in and out in 5 mins!

Kenneth Sherwood

Aug 2, 2022

The absolute worst ups! Paid the fee for garunteed delivery for 12noon had to jump through hoops to find out the loader/dispatcher put package on wrong truck. Obviously according to rest of these reviews its a constant issue. 5hrs late i took a half a day pay to handle this today waiting on this important package now your corprate is gonna have to pay lost wages at 40$an hr

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Questions & Answers

My package has been sitting in your facility since Wednesday, Nov 24th. How can l come and get this package since you don't seem to be delivering it. The Tracking No. is 1Z3YA165YW20128097

Nancy Schlossman | Jan 1, 2022
UPS Customer Center | Jan 1, 2022

Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp, so we can assist you in this forum.

How can I change the address of a package?

Juanita Seale | Dec 2, 2021
Taya Croner | Dec 2, 2021

Depending your location but go to nearest actual ups warehouse and they have a customer service office. And you may be able to even call. Location in nampa and boise.

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when picking up a package from here where is the entrance located to go in to this facility?all i saw were gates for the trucks

loretta noblitt | Sep 28, 2021
UPS Customer Center | Sep 28, 2021

Hi, some of our Customer Centers have only one entrance for our vehicles and customers. Please feel free to enter our facility and ask one of our personnel or security and they will be able to direct you to our counters. -Kim

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Our packages were damaged and contents broken even though one package had 'Fragile' marked on all sides and contents were wrapped in bubble wrap. How do I make a claim for the damages?

Darrel Van Buren | Sep 29, 2019
Courtney Del Angel | Sep 29, 2019

You can file a claim on their website, or you can call the customer service number.

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