Address: 8227 Arbor Square Dr, Mason, OH 45040, USA
Phone: +15132290290
Sunday: 10AM–7PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–8PM
Jessica Frongia
The beds are nice and all the features work so far. The workers are frieny but I’ve never been in a nastier palm beach tan... the floors are carpet and are black and full of dirt and so are the clear mats they have laying in front of the beds. I don’t even want to put my feet on the floor. Carpets need ripped out and hard floors installed. I expect better from such a known tanning salon. Please fix this issue! I don’t want to have to drive out of my way to another one!
Sierra Boone
Terrible customer service. Quite a few girls that work at the Mason location could use a class or five on customer service and professionalism. They act like they are bothered the second a customer walks through the door. Theyre not even knowledgeable about the beds when you ask questions. The Versa is always "broken" or not "spraying correctly". Do better.
McKenzie Wells
Well I went here despite seeing all the horrible review on Google, I thought I would still give them a chance at least. Wow was that a big mistake. I feel like I was seriously cheated out of my money, the girls that work there are not polite what so ever, worst customer service, and the manager there didn't even care to make things right. Tantalize right down the street never treated me like this and I always felt safe and secure with them having my credit card on file. Palm Beach takes money out of your account and doesn't tell you! Not happy with this place what so ever. And if there were an option to give them Zero stars then I absolutely would.
madyson rieder
I've literally never experienced such bad customer service in my life than I have at this place. Paid for a full month (4 weeks) and they only let me tan for 3 weeks. One of the girls gave me such an attitude and basically laughed at my face... again the WORST customer service ever. Go here if you want to get screwed out of your money! Should of went to Tantalize in the very beginning.
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They don't open until 10..I think
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