CareNow Urgent Care - Eastern & Horizon Ridge

Category: Urgent care center in Henderson, Nevada

Address: 10652 S Eastern Ave, Henderson, NV 89052, USA

Phone: +17024762800

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–9PM

Tuesday: 8AM–9PM

Wednesday: 8AM–9PM

Thursday: 8AM–9PM

Friday: 8AM–9PM

Saturday: 8AM–8PM

Reviews

Trinity Kretz

Sep 28, 2022

Yikes. 2 hours of waiting AFTER getting the alert to drive to the clinic. Front desk staff are beyond disinterested in being helpful. He just needed a simple shot, 10 minutes max to do. Insanity. Never wasting time here again.

Kelly Perkins

Sep 27, 2022

Don't bother with mobile check in, checked in at 1:00pm and am currently still sitting in their waiting room at 7:00pm. Front desk has no answers or reasons, just a dgaf attitude. UPDATE: it is now 8:45, and I have been sat in a back room waiting for a Dr for over 45 minutes!

Chanell Harper

Sep 21, 2022

Friendly doctors and staff. Took time to really find out what was wrong.

Emerald Yancey

Sep 20, 2022

Absolutely horrible customer service. Not one patient in the entire office but yet here 2 hours and still waiting. When asking if everything was OK- the dr finally reared his head and said it will be 20 min and I'm welcomed to leave if I want to. Unbelievable-

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Questions & Answers

Got here at 8:00pm and they told me they couldn’t see my three year old because of “ over capacity for the night “ there was only two family’s in there. So ridiculous! Very angry!

sara f | Aug 29, 2022
Pam Meteer | Aug 29, 2022

Got there at 8 out by 9 little crazy at first but okay. Thanks

Is it safe to fly if I have gastro problems

Debra Sakoki | Jul 30, 2022
CareNow Urgent Care - Eastern & Horizon Ridge | Jul 30, 2022

Please call our office

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Do you do the PCR testing and what is the turn around time?

Anne Danielson | Nov 2, 2021
CareNow Urgent Care - Eastern & Horizon Ridge | Dec 2, 2021

Please give our clinic a call if you'd like to discuss this further.

I went in for a respiratory infection which they misdiagnosed earlier in the week, and the provider would not give me antibiotics. When I asked her if she thinks Im just wanting antibiotics to have them she said “maybe” as if I’m some druggy.

jordan oswald | Sep 28, 2021
CareNow Urgent Care - Eastern & Horizon Ridge | Sep 28, 2021

Please accept our sincere apologies for this experience. We are actively addressing the issue and we are continuously looking at ways to improve.

I did a web check-in around noon. When I call I get hung up on. Howling am I to expect to wait? It's almost 5:30. This is insane.

Shannon Farver | Sep 28, 2021
CareNow Urgent Care - Eastern & Horizon Ridge | Sep 28, 2021

We are so sorry to hear about your wait time! Thanks for taking time to let us know. Your feedback has been shared with our administration as we're constantly working to improve our processes.

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can anyone get a rapid covid-19 test or do you have to be experiencing symptoms?

Pete M Music | Sep 28, 2021
Tracee Randall | Sep 28, 2021

Anyone can get a test but plan on being there for a long time. I had an appointment and still waited 5 hours.

Is Covid 19 test free?

Ashton Anwar | Sep 28, 2021
CareNow Urgent Care - Eastern & Horizon Ridge | Sep 28, 2021

Hi there! Thank you for inquiring about the COVID-19 process. We do charge the copay, deductible, or coinsurance specific your policy's urgent care visit. Please let me know if I can answer any additional questions you may have.

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can i make an appt for covid testing

Nancy Storey | Sep 28, 2021
CareNow Urgent Care - Eastern & Horizon Ridge | Sep 28, 2021

Hi there, We do not schedule appointments as we are a walk-in based clinic. However, if you go visit CareNow.com, you are able to choose a Web Check In visit. While this is not an appointment, it does allow you to check in virtually , hold your place in the clinic, and we will reach out to you to begin heading into the clinic.

hoaw can i get the paper work from home

Maria Moore | Sep 29, 2019
Fvknaryte | Sep 29, 2019

If you check in online at carenow.com, that will take care of most of the paperwork and limit your time in the waiting room as were are at a bit if a wait.

Can taveler see doctor ?

Min Kim | Sep 29, 2019
Deborah Bosworth | Sep 29, 2019

I can't see why not as long as you pay for the visit or have insurance

Does this facility have an XRay machine at this location?

Kevin Cluse | Sep 29, 2019
Mike S | Sep 29, 2019

Yes they do

Will the careprovider be a NP, MD, PA.

Dianne Madigan | Sep 29, 2019
Metal Hex | Sep 29, 2019

3x I've been there the NP starts with perfunctory questions. Later the MD provides a thorough examination then provides treatment options or writes the prescriptions.

Can I make an appointment?

Kay Mccarthy | Sep 29, 2018
Andrew Corwin | Sep 29, 2018

You can go online and set up a "check-in" time. They are not set in concrete appointments. They see patients according to illness. They are relatively quick though.

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