Seasons on Chelsea Apartments

Category: Apartment building

Address: 2530 Chelsea Dr, Fort Mitchell, KY 41017, USA

Phone: +18596006744

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–5PM

Reviews

Thomas Swift

Sep 13, 2022

Since moving in this has been nothing but a headache, and the office staff shows 0 empathy. When moving in we were under told we were signing a lease for a 2 bedroom 2 bathroom unit. Upon getting the keys we were left with a 2 bedroom 1 bathroom unit, with a closet where the bathroom should be. The closet has a bathroom fan and we were told that was what we get. Additionally there was broken glass in our carpet from a broken chandelier, an empty liquor bottle left on the deck, and the fridge smelled like something was left rotting in it prior to moving in. Admittedly they got us a new fridge before the end of the day, but if we had any other option for a place to live at that point we would have taken it. Here we have had issues with our water regularly, if it's on hot you have to turn on cold water or the temperature reaches 145 degrees, burning you. The water will randomly be shut off and we will receive an email about it hours later. There is consistently construction being done to the vacant unit below with no warning. As both renters in the unit work from home this is very problematic. We were also required to vacate our space for two weeks at the start of 2022 so they could rebuild the deck leading to our apartment entrance. We were not provided with a space to relocate. They said we could move to a new unit, we would take over the lease of that apartment (an extra 200-300$ a month) or use renters insurance to get a hotel room. We were unable to go through renters insurance as the rental company never provided the paperwork stating the construction was ordered by the city. What has sparked this complaint today is a water pipe bursting around noon. We were not informed we did not have water until 3pm. At 5pm we were informed we would be without water until morning. When asked what we do to use the bathroom we were told to go to the gas station nearby, or fill the tank with bottled water. They informed me they would not reimburse us for the water we had to purchase. The office here has absolutely 0 empathy for their residents and the situations they're forced into, and will never go out of their way to help if you need it or accept responsibility for the living conditions provided. Stay away from here at all costs or you will undeniably regret it. Very telling one of the only positive reviews have been left by a leasing agent from the management company.

Kendra Sharon

Aug 31, 2022

Lived here 10 years in the span of 3 apartments and I love it. Staff is nice. Maintained well. Good place for my kid to run around. Recommend

Samantha Scott

Aug 31, 2022

Great place ! Maintenance rocks and help with everything !

Jason Mitchell

Aug 31, 2022

Good apartments, not the most competitively priced. That bald maintenance guy (I think his name was Will) was awesome. It's hard to find someone so dedicated to making sure a job gets done right, promptly, and is followed up with when needed. I always see him around the complex working hard. That man needs a raise for sure.

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Questions & Answers

DO I NEED AN APPOINTMENT? DO YOU TAKE WALK-INS?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

I AM LOCKED OUT OF MY APARTMENT/GARAGE. WHAT DO I DO?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

For after-hours lockouts, you will need to contact a locksmith.

CAN I GRILL ON THE PROPERTY?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

Per city ordinance, you are unable to have grills on your patios. However, we do provide a gas and propane grill in our courtyard area along with a propane grill at our pool during pool season.

DO YOU HAVE CABLE/INTERNET SERVICES?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

All of our apartments are cable/Internet-ready. You may choose your provider.

I WILL BE MOVING OUT. WHAT DO I NEED TO DO?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

THERE IS A PERSON WHO MIGHT BE STAYING WITH ME FOR A WHILE, IS THAT PERMITTED BY THE LEASE?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days or 4 days a month, they will need to fill out an application to be added to your lease agreement.

IF SOMETHING NEEDS TO BE REPAIRED IN MY APARTMENT, HOW DO I REPORT IT?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

HOW CAN I REFER A FRIEND?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

IF I AM PART OF THE MILITARY AND RECEIVE DEPLOYMENT OR REASSIGNMENT ORDERS, CAN I BREAK THE LEASE?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

IF I GET A JOB TRANSFER, CAN I BREAK THE LEASE?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $3000. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

WHAT KIND OF PETS DO YOU ALLOW? HOW MANY PETS MAY I HAVE?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

We have a 2-pet maximum per household. We welcome dogs and cats along with many other animals! Please see our breed restriction list for more details. There is a one-time non-refundable pet fee of $350 for the first pet and an additional one-time non-refundable pet fee of $200 for a second pet. The monthly pet rent is $40/month per pet. To learn more about our pet-friendly apartments, you can visit our Pet Policy Page.

HOW CAN I PAY MY RENT?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

WHEN IS MY RENT PAYMENT DUE? WHAT DAY OF THE MONTH AM I LIABLE FOR A LATE CHARGE?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

Rent is always due on or before the first of the month. The grace period ends at 11:59 pm on the 3rdth and a $125 late fee is assessed on the 4th of every month (even Sundays and holidays).

WHAT IS THE SECURITY DEPOSIT?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

Our deposit ranges $400 up to a full month rent. There is a possibility of a non-refundable $350 credit approval fee depending on credit, rental and employment history. *Contact the office for more details.

WHICH UTILITIES DO I PAY?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

Residents are responsible for all utilities. This includes water, sewer, trash, and pest control.

HOW DO I APPLY?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

Applications may be found under the “floor plans” tab of our property website or you can stop in the office for a paper application.

WHAT IS THE APPLICATION FEE AND IS IT REFUNDABLE?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

Application fees are $70 per person 18 and older occupying the apartment. There is also a $215 administrative fee. You may pay these online by credit card, a small fee will apply. All application fees are not refundable for any reason.

WHY DO YOUR PRICES HAVE RANGES?

Seasons on Chelsea Apartments | Jun 30, 2022
Seasons on Chelsea Apartments | Jun 30, 2022

Our apartment homes are priced individually based on the amenities and features.

What utilities are included?

Seasons on Chelsea Apartments | Sep 28, 2021
Seasons on Chelsea Apartments | Sep 28, 2021

The utilities are bundled together based on the size of apartment. The bundle includes: water, sewer, valet trash, common utilities and pest control. 1 Bedroom- $102 2Bedroom $112 and 3 Bedroom $132.

How much is the application fee?

Seasons on Chelsea Apartments | Sep 28, 2021
Seasons on Chelsea Apartments | Sep 28, 2021

Application fees are $65 per person 18 and older occupying the apartment.

What is the school district?

Seasons on Chelsea Apartments | Sep 28, 2021
Seasons on Chelsea Apartments | Sep 28, 2021

Beechwood Independent

Are these apartments affordable?

Seasons on Chelsea Apartments | Sep 28, 2021
Seasons on Chelsea Apartments | Sep 28, 2021

We aim at pricing our apartments homes at an affordable rate, while staying competitive with the market and other apartments in the area. Please call our office at 859-757-1041 to hear about any specials we may currently be running!

How do I pay rent online?

Seasons on Chelsea Apartments | Sep 28, 2021
Seasons on Chelsea Apartments | Sep 28, 2021

To pay rent online please visit our site and create an account. This account allows you to use a bank account or credit card to make rent payments.

When is rent due?

Seasons on Chelsea Apartments | Sep 28, 2021
Seasons on Chelsea Apartments | Sep 28, 2021

Rent payments are always due on or before the first of the month.

Are there any apartments available?

Seasons on Chelsea Apartments | Sep 28, 2021
Seasons on Chelsea Apartments | Sep 28, 2021

For the most up-to-date apartment availability please visit the Floor Plans page of our website or call our office at 859-757-1041!

Do you allow walk-in tours or do I need to schedule an appointment?

Seasons on Chelsea Apartments | Sep 28, 2021
Seasons on Chelsea Apartments | Sep 28, 2021

Appointments are not required to tour our community; however, calling ahead can help ensure that we are available to provide ample time for your tour and to answer any questions that you may have. Please arrive no later than 30 minutes prior to closing to allow for ample time for your tour.

How much is rent?

Seasons on Chelsea Apartments | Sep 28, 2021
Seasons on Chelsea Apartments | Sep 28, 2021

Our rent prices can vary depending on floor plans and updates. Visit our Floor Plans page to see our most up to date prices on our spacious apartments!

Is this pet-friendly?

Seasons on Chelsea Apartments | Sep 28, 2021
Seasons on Chelsea Apartments | Sep 28, 2021

We are happy to accept pets in our apartment homes! Please visit our website to get more information on our pet policy including pet fees and any breed restrictions.

What is the estimated move in costs?

leslie hopkins | Sep 28, 2020
Alexander Rolsen | Sep 28, 2021

I paid 1300.00 plus 250 for application fees

accept section 8?

nada borode | Sep 29, 2019
Allison Embree | Sep 29, 2019

No.

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