Canterbury House Apartments - Southgate

Robin Riley

I’ve been trying to get ahold of Corporate our pool is still not open , The grounds is a mess it’s amenity we pay for so if they don’t fix the pool then they should take discount off of our rent or let us out of our lease early please somebody from corporate contact me that would be greatly appreciate it..

Kelly Johnson

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Anna Kitchen

I lived at this apartment complex for about a year and just moved out a couple weeks ago, the first thing I want to say is that the maintenance worker, Jeff, is so awesome. He is helpful, personable, and very on top of things as soon as he knows something needs to be done! That being said, the management is absolutely atrocious. In the year that I lived there, I attempted to call the office over 20 times and left over 10 messages and at least 10 emails and I have never once gotten an email response or a phone call back. The only time I ever received a call was when I put a sticky note on the door of the office with my phone number, since the office hours are just a suggestion or, at best, changed flippantly from day to day. They left me a message and I was never able to get ahold of them when I called them back. I will say that they just hired a new woman who was very helpful when I spoke to her about moving out, and she stated she was being trained to be in the office at all times and taking phone calls, so I hope for everyone’s sake, that’s working out. Not to mention I received absolutely NO communication about moving out or where I needed to leave the keys or if there was a check out process. When I sent my 30 day notice, I was met with “received. Sent from my iPhone”. Luckily, I just happened to pass Jeff, maintenance, as I was leaving who told me he would make sure if I left the keys there Monday, he would secure them if the office was not open on Monday. He assured me the office was supposed to open on Monday but he is aware of the messy office hours as well, and to no one’s surprise, it was not open. Jeff is the saving grace of this complex and deserves to paid more as he is doing more rapport building with the residents than other other staff member has ever attempted to do.

Kels Lynn

Please do not live here. We have a 2 bdr and can only use one because our ceiling is leaking in the other and it’s been over 2 weeks so now it smells in the room like old mildew. They are just now fixing the roof after weeks. To which they gave us no notice and it woke my entire family up early. There is no one ever in the office and don’t even try to get ahold of corporate. I’ve tried for weeks now. They are increasing our rent $280 a month! When people across the hall are on HUD and pay $400 a month we pay $1100!!!!! The outside is disgusting, they don’t fix or clean anything. Our building sign is broken. They took a week to come fix a leaky sink we had which accounted us in pay $200 for our water bill and they did nothing about it. They are money hungry and do not care about their tenants. We’ve had nothing but issues since we moved in. But I can bet if we didn’t pay our rent, they’d get to us with a quickness. Yet when we have a serious issue like not being able to use our second bedroom, it takes them weeks to fix!