Turf Care Inc. Parts and Service and Christmas Decor

Category: Lawn mower store in Cincinnati, Ohio

Address: 7300 E Kemper Rd Building B, Cincinnati, OH 45249, USA

Phone: +15134898873

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

Greg Herkins

Aug 19, 2022

I had turf care pick my mower up 4 months ago I had to call them6 weeks later to find out what was wrong.they said it would be 1200.00 to fix it.I said no just bring it back here it is 5 months later and several phone calls and have heard nothing.I even talked to one of there mowing crews and he said he would have them call me still no call.I am about ready to file a police report.for a stolen mower .Now I do not write a bad review because everyone deserves a chance to make things right.But in there case I am starting to think they used my mower for parts.It is a shame I have bought parts from them and really liked them.My advice at this point is do not trust them.

Dave Meiser

Jul 28, 2022

Horrible service and totally unprofessional, read the signs posted as soon as you walk in the door. In response to the owners response of my review maybe you should get your facts straight, when I first came into your shop I was looking for a bowl seal and a air filter for a mower we purchased from you, I Provided the employee the model number and the serial number and she gave me the parts. I paid cash and received no receipt. I tried to install the parts and the seal was too small, I returned the part and a different employee told me it was the wrong part and he would order it. I returned 6 days later and the guy who said he would order it looked all over for it then asked for my model and Serial number I showed him the same one I had produced originally. He looked all over again and when I tried to explain I lived right next door and was caretaker for my 95 year old mother who has Alzheimers he said he didn't care about my mother, I spent about a half hour there, got no part and no money back, thankfully my mother didn't fall while I was dealing with your poor service.

Rebecca Bridges

Oct 20, 2021

I have spoken to someone twice when they were completing lawn service to my neighbors house. Both times was promised a phone call. Called 4 times and spoke to a female twice (same female both times) was promised a phone call back immediately (today being the last time I spoke with her) and have yet to get a reply. If your company does not want to take on another house, if they’re too busy, or for whatever reason as a professional business you should have the decency to at least return a phone call. They can offer the cheapest price and I still would not choose them because of their lack of professionalism. If you can’t even be bothered to return a phone call to somebody what kind of services do you offer on a regular basis?

Erin Moeller

May 20, 2021

We have taken both our lawnmower and snow blower here and they have done an awesome job at a very reasonable price. The service has been very quick job too.

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Questions & Answers

Looking for a reliable and honest lawn mower service company. How much for blade sharpening and general maintenance of a push mower? What is your turn around time?

BECKY SORG | Sep 29, 2019
Turf Care Inc. Parts and Service and Christmas Decor | Sep 29, 2019

Thank you for reaching out. Blade sharpening is $7.00. A Tune-Up for a push mower will run you approximately $80 (tune-up with parts). Our turnaround time today, 4/9/19 is approximately two weeks.

can you update your hours on Google, many use it to plan our day running errands

Jon Brophy | Sep 29, 2018
Meg Holcomb | Sep 29, 2018

Hi Jon thank you for bringing the hours to our attention. I wanted to let you know that we received your message and we are now changing the hours on the Toro website to match the correct times on here. Thank you once again.

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