The Housing Council at PathStone

It just rings busy..frustrating

Are you able to contact our office at 546-3700?

Your best bet is to call 211, if you are in Monroe County. If there are agencies with funding that you qualify for, they will have that info.

Have questions

Latoya, sorry you've had a problem getting through. Did you reach us? Have you checked our website (www.thehousingcouncil.org) to see if your question can be answered there or if one of our free classes may help?

Hi, Sheena. We do not have any funds for security deposits available right now. You can try calling 211 to see if they are aware of any other agencies who might be able to assist with your specific situation. Or you can call 546-3700 tomorrow, between 9am and noon, when you can speak directly with a housing counselor who may be aware of other programs.

Hi, Robert. What is the nature of your need? We do not provide emergency services, so if that is the case, 211 might be a better resources for you. But if you want to leave contact info, I'll have a housing counselor reach out to you ASAP.

Hi, Could you give us a call tomorrow during our Housing Hotline Hours (9AM to 1PM) to speak directly to a housing counselor? The number is 546-3700. They can provide direction to assist you.

Hi, Nakia Ruth. Our services include assisting future homeowners to become ready for home purchase - understanding the process, fixing any credit issues, educating them about grant eligibility, etc. Among other serives, we also assist renters and landlords in understanding their rights and responsibilities. We offer landlords the opportunity to list their available apartments in an effort to assist both. You are correct that the work to find your own home or apartment is not part of the services we offer. Our affiliate, PathStone, does offer affordable housing, so you may want to consider visiting their website if that is what you are seeking: https://pathstone.org/

Hi, Jack.The Housing Council's services do not extend out of Upstate NY, however we do have an affiliate office in Muncie. They may be able to better assist you. Here's their website with contact info: https://pathstoneindiana.org/

Hi, Teresa. You can call our Housing Hotline at 546-3700 from 9AM to 1PM and they can guide you to the best option. It is confidential and you'll be able to speak to a HUD certified Housing Counselor.

Hello, yes. Please call our office at 546-3700 to get started.

I am also having issues trying to get ahold of anyone. Is there an email that we can use to ask specific questions? I have taken the landlord in the past. It was very helpful but I am really only looking for updated information to stay current. Do you post materials somewhere?

Hi Sharae, We have a housing hotline that operates M, T, T and Friday 1pm to 4 pm that you can either call us at 546-3700 or come to our office to speak to a counselor. Thank you!

It would be best if you call to ask specifically about the rules having to do with leasing and landlords to make sure that everything is done correctly.

Hi Robert, please give us a call and speak to one of our counselors at 585-546-3700 anyday from 1pm to 4pm so we can advise your further. Thanks!

Noel, I'm not a housing counselor, but am happy to help with information. Here's a couple of resources for you: 1. We have FREE tenant's rights classes. The next one is TODAY at 3pm. But here's the full schedule, if you can't make this one: https://www.thehousingcouncil.org/calendar 2. Call our hotline and speak to one of our HUD certified housing counselors: 546-3700, from 1pm to 4pm M,Tu, Th or F. 3. Here's our most recent tenant/landord publication: https://static1.squarespace.com/static/5c703d3af4e53125880d7863/t/5d386dd1cdb7bc0001c8625a/1563979219250/TenantsRightsandResponsibilities.pdf In case these links don't work through this messaging, visit our website at www.thehousingcouncil.org My best to you!

Hi, Kara. Depending on the service you are seeking, we may be able to help. Can you share more details about what you need? Or if you'd rather talk in person, you can call our hotline at 585-564-3700.

Hi Babeena_Gt_ just double checking if the number you are dialing is 585-546-3700 - You can find the apartment listings on our website www.thehousingcouncil.org under tenants.

Hi, please give us a call at 585-546-3700 and ask to speak with our hotline. The Counselor assigned will let you know what steps to take. Our hotline is open Monday through Friday from 1:00pm to 4:00pm.

You can go to THC

Yes, we do. Please check our website www.thehousingcouncil.org click under landlords and then under Operating Rental Property Classes for more information on our workshops.

Our affiliates at PathStone have several Affordable Housing properties throughout the Rochester area. Please give them a call for further information on eligibility requirements and availability: 585.546.6340.

Hi, please give us a call at 585-546-3700 and ask to speak with one of our hotline counselors. Our hotline is open Monday through Friday from 1:00pm to 4:00pm