Vans

Amy S

I just left the Destiny USA store. We had spent $150 around Christmas for two pairs of sneakers, socks and a sweatshirt. The one pair of sneakers did not fit me properly so I went in to destiny to return them(I had already ordered a pair online to replace them). I accidentally switched boxes and put the returned pair in my husband box and threw away the box for my pair. The sneakers had never been worn, tag was still on them and I had the receipt within the time frame to return them. The young female manager would not return them for me, said they didn’t have the technology to create a sku for the box. Why should I have to suffer for their lack of technology? Although She was friendly, she wouldn’t even budge and I asked for her managers name and she said she wasn’t allowed to give out numbers. We have a family of 5 , devoted to vans, after this terrible customer service experience, I’m not sure if we will be back. Vans apparently puts the value of the box, over the fact that I had a paid receipt and tags still on brand new sneakers.

Matthew Shaffer

Never been

Andrew “Goon” Peters

Never crowded, associates are polite and I can find the Geoff Rowley's here.

Phill Thomas

I be went to this store yesterday, 10/30/21. I point caked out 2 decks off the wall and waited for asistance. There were not many people in the store and I silly could not get anyone’s attention. All of the employees were on their headsets talking but no one wanted to help me purchase the decks I wanted, Powell Peralta Geegah pool shape and a Real Kyle Walker cathedral. I guess dudes with money in their pockets isn’t their ideal customer.