Raymour & Flanigan Furniture and Mattress Store

Category: Furniture store in Scranton, Pennsylvania

Address: 85 Viewmont Mall, Scranton, PA 18508, USA

Phone: +15703461622

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Penny Yodice

Sep 28, 2022

Our salesman is the best he makes our furniture shopping pleasant and easy, he is very knowledgeable and caring

Baylee Johnson

Sep 28, 2022

Amazing customer service. Carol and Mike were so helpful and took so much time helping us every time we were there! Furniture is wonderful as well!

Matt Zelno

Sep 27, 2022

My wife and I are extremely happy with our new sectional/ottoman set and sales experience. John R. (Big Red) is one of the most helpful and professional sales people I have ever had the pleasure of doing business with. The sectional we wanted was cheaper at another store, but we would have had to wait a month for it. John matched the price for us and assured us that we would have it the next day. Not only did he deliver on his promise, but he returned my call in less than 10 minutes and did not pressure us at all. I was not going to take the platinum protection plan (I generally dont believe in these things). But since its such a light colored fabric, this made me a bit nervous. John took his time to carefully explain every detail of the plan, which gave me the confidence i needed to purchase it. The ottoman was out of stock, so we had to wait just a little bit longer for it than the sectional. When the date of availability got pushed back, we were frustrated because we paid in full for the entire package (no financing involved) and didnt want to wait too long. Once again, John came to the rescue. He worked with his manager to make sure we had it in a few days instead of having to wait for the "back in stock" date that R&F had posted on their website. Once again, John not only worked hard to take care of the issue but he called me back in 10 minutes with the resolution. Big Red...I cant thank you and your manager enough for the amazing service!! We love our new living room.

Joey Longo

Sep 26, 2022

Always a pleasure to shop at Raymour & Flanigan because the sales reps are knowledgable and helpful. Never feel like they are trying to sell me something I don't need.

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Questions & Answers

We purchased 3 chairs, and a head board for a bed we purchased there . We were charged $100.00 for delivery. I also asked about old furniture removal and was told you don't do that. Your lead ad says free delivery and furniture removal. Not for me?

Noel Sutter | Sep 29, 2018
Ann Marie Brewer | Sep 29, 2019

That's false advertising.. your commercials say 3 days or less and you remove the old furniture. I'm so disappointed because I was just about to apply for Your finance card .. I know where I live we cannot put used furniture outside our residency.. so whats the real truth .. we love your selections and out of all the other competitors we wanted to go with Raymoore and Flanigan because of all the great things you do for the less fortunate and Breast cancer victims which my sister is one who has been fighting a non stop battle for 7 yrs .. I do hope I'll get a sufficient reply to my msg Thanks

Will your delivery team move my old furniture?

Raymour & Flanigan Furniture and Mattress Store | Sep 28, 2020
Raymour & Flanigan Furniture and Mattress Store | Sep 28, 2020

Our Raymour & Flanigan delivery team will not move your existing furniture. For a timely and safe delivery, please make sure your room is ready.

What are the Covid safety practices like here?

Anonymous | Sep 28, 2022
Eric Ramsey | Sep 28, 2021

Masks

Do they have full or/and queen size mattreses, how much it costs and how long it takes to deliver to place located nearby?

Tatyana Litvinskaya | Sep 28, 2020
Theresa J | Sep 28, 2020

Yes, they have a full range of sizes and firmness. It was hard choosing. Ours was available for delivery the next day. As for prices I can say they were cheaper than Mattress Firm and R&F often have sales.

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How are area rugs delivered?

Raymour & Flanigan Furniture and Mattress Store | Sep 28, 2020
Raymour & Flanigan Furniture and Mattress Store | Sep 28, 2020

Rugs can be shipped anywhere in the continental USA free of charge. They're shipped UPS directly from the manufacturer. Deliveries are typically received within three weeks, but some could take up to six weeks.

How are Home Decor and Online-Only products delivered?

Raymour & Flanigan Furniture and Mattress Store | Sep 28, 2020
Raymour & Flanigan Furniture and Mattress Store | Sep 28, 2020

Home decor items, which include table lamps, wall art and decor, florals, throw pillows, and all product labeled online only can be shipped anywhere in the continental USA free of charge. They're generally shipped FedEx within two business days and should arrive within 5-10 days.

Who delivers my new furniture to my home?

Raymour & Flanigan Furniture and Mattress Store | Sep 28, 2020
Raymour & Flanigan Furniture and Mattress Store | Sep 28, 2020

For delivery within our guaranteed 3-Day or Less Delivery Zone & Extended-Local Delivery Area your furniture will be delivered by a Raymour & Flanigan Delivery Team. First, they'll open and inspect your items prior to delivery to make sure they meet our high quality standards. Then, they'll set up and assemble your furniture in your room of choice.

Do you deliver to my area?

Raymour & Flanigan Furniture and Mattress Store | Sep 28, 2020
Raymour & Flanigan Furniture and Mattress Store | Sep 28, 2020

Our Guaranteed 3-Day or Less Delivery is available in Connecticut, New Jersey, New York, Rhode Island and most zip codes in Delaware, Massachusetts and Pennsylvania. Parts of Maryland, New Hampshire and Vermont also may fall within our Guaranteed 3-Day or less zone. Our extended local delivery area includes Washington DC and many zip codes in Maine, Maryland, New Hampshire and Vermont

Can you remove my old furniture?

Raymour & Flanigan Furniture and Mattress Store | Sep 28, 2020
Raymour & Flanigan Furniture and Mattress Store | Sep 28, 2020

We will only remove your old mattress and box spring with the purchase of a new mattress and box spring set. For other furniture removal, we suggest contacting a local charity or rescue mission. Raymour & Flanigan delivery professionals reserve the right to refuse any old bedding deemed unsanitary.

Can I buy a foam mattress for a sofa bed

Joanne Farley | Sep 29, 2019
Raymour & Flanigan Furniture and Mattress Store | Sep 29, 2019

Hi Joanne! Yes, we have mattresses for sleeper sofas in a variety of sizes that you can check out here: https://www.raymourflanigan.com/Sleeper-Sofa-Mattresses.aspx

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Do you sell size bedframes alone

Diane Dixon | Sep 29, 2018
Celeste Baston | Sep 29, 2018

Yes they do.

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