Unclaimed Freight

Category: Furniture store in Rochester, New York

Address: 811 Lake Ave, Rochester, NY 14613, USA

Phone: +15852542380

Opening hours

Sunday: 12–4PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–6PM

Reviews

Laurie Stephens

Sep 27, 2022

Very helpful staff! Lots of furniture to choose from.

Ketina Hogan

Sep 23, 2022

We ordered a bedroom set and it was supposed to be delivered on 9/21/22. The delivery drivers were awful and couldn't get the footboard up the stairs. They were given permission by my husband to take the item out the box but refused. The drivers took the furniture back. The "manager" Mark wasn't helpful at all. We went to the store after the delivery guys took all the furniture back and they instructed us to get a smaller bed. Mark took off as we were arriving and sent us inside to talk to John. John was very helpful and apologetic. He made attempts to make a resolution and made the delivery for 9/22/22 after 5pm to accommodate our work schedule. Fast forward to 9/22/22 @ 5:30p.m. There was no delivery. I called the store and spoke to the delivery driver PJ. He shared there was no delivery scheduled for today and the earliest time a delivery could be made was 9/26/22. I told him how unacceptable and unprofessional this was and he only offered an apology and stated he was only a "regular worker." This is horrible business. We were told the owner would call us back but found out later he was in the 1000 islands and unable to assist at this time due to being on vacation. Just poor service and I wish I could give less than 1 star.

CrookedChaos

Jul 31, 2022

We found something somewhere else, but the owner is so kind and accommodating. They had a surprising variety and quality as well! He was willing to put a tag on a couch we were considering, chatted with us and was willing to work with our schedule and price ranges.

Scott Parise

Mar 29, 2022

Great service ☺️

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Questions & Answers

I was wondering if you had a new set unclaimed freight delivers? And do layaway?

Geminia Washington | Sep 28, 2020
Unclaimed Freight | Sep 28, 2020

We deliver in Monroe County for $50. A 10% deposit is required for a layaway for 90 days

Do u have any dressers for sale??

Tacy A Mattice | Sep 28, 2020
Caroline McClendon | Sep 28, 2020

I believe they do, they have all bedroom and living room sets for sale.

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So not happy with them, ordered my stuff a month ago and still not here. And every time I keep going it or calling they keep pushing it back a week. It’s really frustrating and at this point I don’t want them.

Ehedhe Luhiso | Sep 28, 2020
Caroline McClendon | Sep 28, 2020

Same thing happened to me. Ordered my stuff November 9th, kept calling and it was pushed back. They finally arrived yesterday and now I have to set up delivery and set up...smh.

Do they sell stoves?

Evelyn Roldan | Dec 2, 2021
Unclaimed Freight | Dec 2, 2021

Sorry we don't

Do yu have mattress in size 3/4 in stock?

Virginia Swartz | Sep 28, 2021
Unclaimed Freight | Sep 28, 2021

Sorry we don't

Whats with the store i went in today and there was nothing and no staff to even talk too

Lauri l | Sep 28, 2020
anita ware | Sep 28, 2020

Yeah theres like one guy there and another person tht stays in the back thts doing everything i bought sum vlass tables im waiting on to be shipped to me from the ashley warehouse when i went inthere it was the same way

Do u have any dressers for bedroom.?

Tacy A Mattice | Sep 28, 2020
karena P | Sep 28, 2020

They have tons!

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do you deliver?

Rick Risio | Sep 29, 2019
Camille Wellborn | Sep 29, 2019

Yes they do they do delivery and put it together for you

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How much would a box spring cost for a queen size bed

Jacklyn?tphm Damco | Sep 29, 2019
Mark Goldberg | Sep 29, 2019

Why not just build a platform for it, using a plywood top to go on it with a sheet covering it, so it doesn't catch the fabric on the mattress. Make it the same height as a regular foundation ??

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How long is the warranty

Marlon Cato | Sep 29, 2019
Robert Leno | Sep 29, 2019

It all depends On what u buy between 1 to 5 years

how much is your cheapest queen size mattress delivered

Terrell Johns | Sep 29, 2018
todd stanton | Sep 29, 2018

Try calling them to get an answer for these questions. Delivery costs differ do to where its being delivered.

Does your store still carry waterbeds

Tammy Wright | Sep 29, 2018
Tom Rider | Sep 29, 2018

Unfortunately no

I'm looking for a king size bed set

Linda Voelkl | Sep 29, 2017
Robert Leno | Sep 29, 2017

It all depends on what your looking for

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