TowneBank

Tena IRATE4U

I don't know if the teller was new or what. She was pleasant, but lacked on communication skills. I gave her a check and my i.d. I waited while she did several things(co-worker, got on the phone etc), but she never asked about how I wanted my cash back.

Laura Dellinger

This branch has the nicest employees, everyone is so friendly and eager to help me whenever I need assistance with anything. Great customer service!

Jeff dean

After continued contact and discussion with staff it appears that my monthly payment cannot be properly allocated. Phone calls are routinely not returned and basic questions cannot be answered by experienced staff. Although we are all human and certainly subject to making mistakes my issue has went on for 9 months, ans has been noted by them for 9 months with no appearance of a desire to resolve a situation. James Dean.

Suzi K

This bank is the very best bank I have ever dealt with and I have dealt with quite a few in my many years. Every single person here is caring and customer service oriented. They are extremely professional and caring. This branch in particular treats you like family and gives you the experience of having a personal banker like you might have had in the 1950’s it is an extraordinary thing in todays world.Thank you, Suzi, for this heartwarming review. Our bankers at Portsmouth Boulevard are so caring and dedicated to exquisite service each day. Your feedback means so much to TowneBank!