Mazuma Credit Union - Overland Park

Category: Credit union in Overland Park, Kansas

Address: 7260 W 135th St, Overland Park, KS 66223, USA

Phone: +19135745000

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–12PM

Reviews

Sonia Kelsaw

Sep 17, 2022

My husband who is disabled and I went in to open a new account. We were told we had to wait until there was no line before we could get assistance. There was never "no line"! Never got service. No apology. No new customer! Pathetic!!!

Ron Williams

Sep 16, 2022

Worst place to bank. Automated system is horrible, the staff is very watchful like their following you. I do not recommend

Shay Stewart

Sep 14, 2022

***update Delayed but worth mentioning. After seeing my review, Kathy (sorry forgot her last name and title) contacted me about my account and was able to ease my worries and get a new card issued very quickly. I definitely appreciate her efforts to remedy the situation. Thank you! This was my last straw with this credit union. I reported my atm card as lost on and requested a replacement card through their mobile app on April 11. I was told to allow 10-14 business days to receive a new card. Today is the 14th day and a replacement wasn't received. I called their customer service only to be told that a replacement card was never ordered. Mazuma has record of closing my lost card but the replacement request wasn't transmitted. The customer service rep said that I'd have to wait another 10-14 business days to receive the card that she's just now ordering. I'm already in the process of opening other accounts with different credit unions/banks and I will be in to a Mamzuma branch as soon as possible to close my account. There's always something going wrong with this credit union and I'm tired of it. There are too many other, read better, options available for us to be subjected to their incompetence.

Misty Keesler

Sep 9, 2022

Got car loan through them. Its ridicules trying to get ahold of an actual person. Keep putting through an automated system that DOES NOT work spent couple hours trying to make a payment. Guess they dont care about you making your payments in time. Or they want you to pay late for a late fee. Got locked out of my own account. Once its paid off never again. The WORST. APP is just as bad!!!!!

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Questions & Answers

what are your saturday hours?

Loren Shalinsky | Sep 28, 2020
Mazuma Credit Union - Overland Park | Sep 28, 2020

Hi Loren, our Saturday hours are 9 AM- 1 PM unless otherwise noted for a national holiday! Our website, social channels, and hours on Google will always be updated as well!

What is the routing numbrt

Earl Haas | Sep 29, 2019
laurice crockett | Sep 29, 2019

The number on your account or check preceding your bank account number

I have a friend that wanted to ask if the site is credit union. Can be done on line. He can set it up on line

Barbara Loseke | Sep 29, 2018
Mazuma Credit Union - Overland Park | Sep 29, 2018

Hi Barbara! Yes, your friend can set up an account online or in a branch.

Hello do you mazuma buy crack phones

Angel Earth | Sep 29, 2018
Mindy Reynolds | Sep 29, 2018

I'm not sure what the question is. But no, Mazuma does not buy phones. They can do collateral loans an homes and vehicles or unsecured loans. You can apply online or in any of the branches.

Are there any Mazuma Credit Union in Memphis Tennessee

John Burns | Sep 29, 2018
Mazuma Credit Union - Overland Park | Sep 29, 2018

Hello John, we only have branches in the KC metro area.

Can I use live tellers at community America credit union as a member of Mazuma?

Barbara Howard | Sep 29, 2018
Justin Mouzoukos | Sep 29, 2018

That is more of a question for community america, the shared branch network i believe you are refering to is supported for mazuma members, but the other credit union needs to also be participating.

I seem to have lost my debit card. How do I go about replacing it?

Kenneth Spaulding | Sep 29, 2018
Carolyn Cameron | Sep 28, 2020

Go back to the Credit Union, let them know you lost yr card, have them put a "cancelled" on it and ask them to provide you with another card.

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