Pizza Hut

Tim Lee

Man the Pizza Hutt where I live has gone down here lately. The biggest issues is there seems to be a discrepancy between how long until our pizza is suppose to be at our house in the email receipt and the reality of when the pizza is acutally going to get here. Normally, the emailed recepts states that we should be getting our pizzas in about 30-50 minutes. However, the last 3 times we have ordered from PIzza Hutt, the actual time was over 2 hours to wait. Sadly, everytime we have had to stop what we were doing to have to go get the pizzas from the store. I just wish that some how the time on the emailed receipt would be anywhere remotely close to the acutal expected delivery time.

Ann Marie Miller

My pizza took 2 hours to get to me. All my food was cold, no one notified us that there were only 2 drivers, which changed our time from 20-30 minutes to 60-70. A little over the 70-minute mark, I called, and they informed me of the situation, so then I needed to go pick it up myself. It was cold and I am NOT happy with the way this went. I would have picked it up if I knew in advance. This happened before and the manager called us to let us know, so we could come to pick it up, and everything was fine. This time, we had to call ourselves, and the lady working acted as if it were our fault. VERY poor customer service.

Catalina

I understand being busy & even being busier than usual on a Friday night & running out of product. My problem is when I’m up there waiting patiently for my order & the order board says it’s ready so I ask the person behind the counter & was …

Catalina

I understand being busy & even being busier than usual on a Friday night & running out of product. My problem is when I’m up there waiting patiently for my order & the order board says it’s ready so I ask the person behind the counter & was told my food was being made only to be told 10mins later that they have to give me a refund bc they don’t have any more stuffed crust or bread sticks!! What happened to “we’re making your order”? Sitting up there & waiting only to be lied to & halving to find somewhere else to get supper from!