UPS Customer Center

Fannie Gaw

I left a review 4 months ago but yet continue to have packages left on a public road a mile from our residence on occasion. The Center manager will not address the issue. I have received deliveries to my house for over 22 years and last week a driver crossed the bridge breaking his mirror. Substantially they have refused to deliver our packages leaving them on the edge of a public road 1/2 mile from the house by the bridge. They are abandoning the packages with no notice to us. 6 days ago I was told I would get a call back from Jake or another supervisor by the end of the day from the Jefferson City UPS. After a couple reminders I still have not received a call back. The State bridge inspectors approved the bridge and even a semi truck crossed it without breaking his mirror.

Vicki Lipe

Yes he was very nice and helpful unlike the telephone people I had talked too

Garrett Hampton

I’m tired of it every time I try to call up there I have to talk to a robot before I even get to talk to anyone it gets really annoying when the robot can’t understand you just get your own number for chrissakes

linda peters

What started out frustrating turned out well in the end. Sharon at the jc district center was wonderful. She solved the problem fast . Thanks to her the rating went up.