Address: 1180 N Indian Canyon Dr, Palm Springs, CA 92262, USA
Phone: +17603208497
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Patricia Paz-Altschul
Very professional
Carlynne McDonnell
Dr. Goldban is an excellent doctor. The quality of care is outstanding.
Luc Bernard
After being a patient for years, I decided I will never set foot in that office again. I got a new pair of progressive glasses about 5 months ago. I had asked to get the same bells and whistles that I previously had, for my new prescription. Low and behold, an extra $150 was added to my bill for transitional lens (that adjust with the sun). I told them I never had that in any of my glasses, that I really didn’t like it, and wanted the lens I asked for. They took the additional cost off and had my lens redone. At this point all is good. 5 months later, one of the lens has a scratch on it, even though they are suppose to be anti-scratch. (and am very careful with my glasses) Apparently that doesn’t mean anything. I asked if they could fix it and they told me that because they gave a discount last time (basically not charging for something I never asked for)and because they had to redo the lens, the cost to fix/replace this one scratched lens would be $400 plus. End of story! They won’t do anything else. I walked out of there, stunned and angry. The worst after sale customer service you could expect. Shameful!!
Wonnie Short
My appointments were changed 3 times by the staff for various reasons and always pushed back weeks due to being so busy. Then they switched my doctor without my knowledge or permission. The customer service of the front staff is horrible It feels like no one knows what anyone else is doing nor do they really care. I have been a patient there for 5 plus years at the recommendation of my physician. You call and they are always to busy to take your call. Just really poor customer service. However, I did really like Dr. Goldban and found him to be an excellent Dr.
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I would think so. If you have an emergency, why ask here?
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