Geek Squad

Nunya Bidness

i love Geek Squad's coverage options!

Gilbert Riojas

If I could give zero stars I would. Was givin an appointment after being referred to the geek squad by Tmobile. I explained that my phone was powered up, but screen was black. I needed to transfer the data or mirror the phone with my new exact model phone. The gentleman who made the appointment said it was indeed possible. When I arrived to the appointment the young lady was very rude and flat out said it wasn't possible. I asked her why the gentleman that scheduled the appointment said it was. She said " they" are under the impression that your screen is good. "They"being one of her very own. I insisted by telling her basically how to do her job by connecting the phone to their screen as a remote screen. She still very rudely refused and said it would only show a locked screen. I told her my screen doesn't even have a lock on it and she said, well still. I was like, look it's worth alot to me to try. She pretended to try by plugging it in to a screen that didn't appear to be powered up and quickly disconnected it and said, see it don't work. Lousy b!@€# put zero value in my data. I would have asked for a different tech, but the other young lady that was with her was already rolling her eyes like I was a problem. I wouldn't recommend them to my worst enemy.

Laura Alvarez

They schedule you and call u the night before to say they need to cancel the appointment this is the 2nd time

BadApple KitKat

I called about a tv repair. Don’t waste your time if you don’t have their insurance. You can’t get a tv fixed without buying a service plan/protection plan. It’s a simple problem, I shouldn’t need to buy an ongoing service to get it fixed. Dumb.