Cook Out

Kristy Hatch

Food is usually good when they get your order right, but it's hit or miss if they do. Very annoying that they still haven't opened up indoors, drive thru only. They do interrupt you when you're giving your order, and this time when I went, girl opened the door and handed me my food without saying a word or even looking at me. Very rude. Short staffed doesn't give you a right to be rude. Treat your customers with respect and they'll return.

Jake Boldin

I don't write bad reviews, but good gracious. We're waited in the drive through for around 30 minutes. Ford was great! Service was less than stellar. Hurts me to write this because I do love this place. But y'all need to clinic with Chick fil a on service!

Luis Garcia-Cano

I don’t ever leave reviews but my experience at this cookout is terrible. First off employees don’t even let you finish telling them your order before interrupting you. Second as you can see in the picture I got maybe a total of 6 fries. Not only this, they also put everything on my burger when I did not ask for everything and did not give me any cookout sauces when I asked about 3 times. They probably didn’t give me any because they couldn’t hear me asking for it since I just kept being cut off.

Alexandra Morse

the WORST experience tonight. i’ve never had a problem with cookout until recently. the workers are so disrespectful and do not care about how they are treating their customers. i went through the drive through with my husband for a milkshake and when we got to the window you could tell they had no respect for the customers. one guy was eating a bag of chips while making our milkshake. they handed us our milkshakes and shut the door without saying a word. my milkshake was wrong so i went and tapped on the window (because it is still closed inside) and they got angry and said to get in the drive through line. i finally got to the window and they ignored me. FINALLY i got my correct milkshake. Manager/ Owner PLEASE ADDRESS THIS! you’re loosing business!