Verizon

Category: Cell phone store in Athens, Georgia

Address: 1761 Epps Bridge Pkwy Suite 103, Athens, GA 30606, USA

Phone: +18008801077

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Michael Kovack

Jun 23, 2022

Sit in the store for over an hour and a half after being checked in just to be told they cant do anything because their system is down. Worst customer service in the industry on top of horrible coverage

Deniz T.

Jun 13, 2022

Unknowledgeable employees. They didn't solve my problems and only they know customer service number. Which I know that number very well. *611. If I need to call customer service I don't go store and I can call on my coach.

brandon chandler

Apr 4, 2022

This a good Verizon store. Everything we have been here everyone was very helpful we recently came in and got a new s22 ultra. They helped us install the screen protector and setup the phone perfect. They always have a good inventory also which is nice

mcdispatcher25

Mar 3, 2022

My mom needed a new phone and not the top of the line. Barely told them what I needed and was sent to Best Buy. Ended up ordering phone off the Verizon site. Took it to the store on Epps Bridge Rd where I was told they are just a sales store and they could not help me get my moms phone activated and information transferred. What is the point of having a local store if they are unwilling to help their customers! Good thing AT&T still has reps willing to help their customers!

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Questions & Answers

Can you upgrade to a phone thats not the top of the line

Charles Davol | Aug 2, 2021
Sheri Mcghee | Aug 3, 2021

Yes but check with verizon

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Do we need to make an appt to come in and look at/purchase phones?

Jude Red Bear | Oct 31, 2021
Katie Hanke | Nov 1, 2021

You don't have to in Athens either. They'll help you as a walk in. If they have a lot of people there, they'll check you in and text you when you're next in line to help.

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Are you open today?

Beverly Logan | Feb 28, 2021
Cathy Gabriel | Mar 1, 2021

can we come in side

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Does verizen transfer data to a new phone for a customer

C. Hamilton | Feb 29, 2020
m ayers | Mar 1, 2020

I believe so, at the Epps Bridge location.

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Is thier anyway Verizon can contact Apple support about my iPhone , it’s on activation lock . Thier taking so long to accept it I’ve given them everything and they keep telling me it’s not enough prove .

meckenziee Navarro | Feb 29, 2020
Pamela Ray | Mar 1, 2020

I can't good lucj

Are they open on Sunday?

Annette Anderson | Mar 1, 2019
Timothy Blackwell | Mar 2, 2019

Yes they open on Sunday but if I was you I would call them I wish there where another company with better service then them was out here I would change phone company because I'm so sick of them

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Will the store be open late tonight for the release of the iPhone XS?

659mflgo | Mar 1, 2019
Timothy Blackwell | Mar 2, 2019

No!

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I am going to Germany/Budapest in August. Can I get emails if my phone is on airplane made and I am in a hotel with wifi?

Richard Warner | Mar 1, 2019
David Copeland | Mar 2, 2019

Yes

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