Massage Envy

Category: Massage spa

Address: 1170 Maxwell Ln, Hoboken, NJ 07030, USA

Phone: +12012531000

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–10PM

Tuesday: 9AM–10PM

Wednesday: 9AM–10PM

Thursday: 9AM–10PM

Friday: 9AM–10PM

Saturday: 9AM–8PM

Reviews

Melissa Sheehan

Sep 18, 2022

UPDATE: ME clearly did ZERO research in looking into my issue before replying to this review. I had already reached out via the link they provided in their response, and the recipient of that email told me they couldn't help me as they had no relation to the Hoboken ME. Unresponsive management. For 2 MONTHS, I’ve been trying to resolve an issue with them taking 100% of the value of my appointments. Their policy is 50% of the value if you let them know within 24 hours that you won’t make it. I’ve sent multiple emails,texts, calls to the clinic, and have heard nothing from management. During the pandemic, they also charged me for my monthly membership while they were temporarily closed - I reached out multiple times and never heard back. I cannot wait to be done with this place, so much so, that I consider just canceling my membership and forfeiting the hundreds of dollars in sessions. Stay away - there’s a hand and stone in hoboken. Go there.

Carl Russo (Skinny)

Sep 16, 2022

It’s a pleasure going there it takes a lot of stress off Me

diane gnassi

Aug 31, 2022

Great experience.

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Questions & Answers

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does Massage Envy offer Facials?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

Can I use my Massage Envy membership for facials?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

How long is a facial?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

What does a facial include?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

How much does a facial cost with a massage?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Does a facial cost the same as a massage?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How much does it cost to get a facial?

Massage Envy | May 1, 2022
Massage Envy | Jul 30, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

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How do I cancel my Massage Envy membership?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | May 1, 2022
Massage Envy | Jul 30, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | May 1, 2022
Massage Envy | Jul 30, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

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Does Massage Envy have showers available for guest?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | May 1, 2022
Massage Envy | May 1, 2022

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

What kind of massage do I get for the introductory rate?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Introductory rates are available for 60 minute custom massages session. Contact the franchised location to confirm eligibility.

Where can I see pricing options for this Franchised location?

Massage Envy | Sep 28, 2021
Massage Envy | Sep 28, 2021

Intro Pricing, Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the Franchised location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy - Hoboken accept medical insurance?

Hazel Fontanez | Sep 29, 2019
Christopher Harrison Sr. (Chris) | Sep 29, 2019

You'll have to call and ask... think it depends on what type.

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