Address: K310 Woodfield Shopping Center, Woodfield Mall, Schaumburg, IL 60173, USA
Phone: +18475177411
Sunday: 12–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
Jamal
Nice store. But the watch I bought won't hold a a charge and the technician didn't know how to remove the battery from the watch.
Daniella U
the customer service is not great. i was planning on buying an item, and the employee trying to check me out told me she could not check me out and proceeded to put my item back on the shelf. when i asked if she could get a manager she said she could not though there was a manager in the back. one of my worst shopping experiences. will not be back.
Parth kodadhala
I ordered a Fossil smartwatch for Prime Day. Had to remove the links. Staff in this store removed it for free. They are friendly and very humble. I would highly recommend buying Fossil products from this store. Thank you for being sensitive towards your customer needs. I wish all the store provided this kind of treatment to the customers.
Caleb Kim
Brandon provides excellent and personable customer service. He is perfectly knowledgeable about the products and leaves you with no unanswered questions. Nice work!
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The store carries Fossil smart watches in general (and replacement bands). But specific inventory can change quickly so any answer on Google Maps that is this specific and time sensitive isn't beneficial to users. Any answer provided here could become outdated almost immediately.
They maybe able to fix.
I think so, but if you check your receipt, it might have more information about returns.
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