United States Postal Service

Category: Post office in Miami, Florida

Address: 13520 SW 152nd St, Miami, FL 33177, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–1PM

Reviews

Joyce Kalil

Aug 24, 2022

Terrible terrible service. everyone involving my package did everything correct BUT this facility and they lost my package. I went twice to try and pick it up and was consistently lied to about it until they had to fess up they don't know what happened with my undelivered package.

Julie Hardy

Aug 22, 2022

The parcel drop off bin has been broken for a long time. Mondays all three mail bins are full. Makes it hard for people who work long hours to mail items when you cannot come back. So don't count on the 24 hour open rule.

Lazaro Fernandez

Aug 20, 2022

Worst service and customer support. Lucia Pupo is one of the most disrespectful and unprofessional supervisors I've ever spoke too. Canceled my package pickup and stated that she doesn't want to carry boxes.

Roldys Velasco

Aug 9, 2022

I'm just going to write the definition, hopefully it's all encompassing, or at least how to categorize this state run company. " USPS (United States Postal Services): Definition: The company, company or whatever you want to call it, is the SHAME of postal and parcel services of the United States of America. And they are not responsible for the PERSONAL data and identities of their clients, they do not It matters nothing, and no one. These errors are federal charges. WE HOPE THAT SOMEONE WITH DIGNITY reads all the comments from customers who are upset and dissatisfied with the services of the WORST company in the USA.

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Questions & Answers

Why doesn't the operator answer the phone when a Customer Service agent is not available? To whom can I report this poor customer service?

Hector Irizarry | Sep 28, 2020
Charlie Woodson | Sep 28, 2020

Call 800-ask-usps

Because the service of this email is so bad, apparently the address of this place cares very little about the opinion of the client, it has more bad comments than good ones and they do nothing to improve the service !! Is incredible

arianna pestana | Sep 28, 2021
Roberto Pozo | Sep 28, 2021

We all know the great illiteracy and supreme laziness of the Mia-Dade County mail workers. Their little desire to look good and the inability to do their job make them the big garbage they are competitive at.

They don’t deliver the mail to the right address

Yoley Hernandez | Sep 28, 2020
michelle Resnic | Sep 28, 2020

This place needs to be shutdown or restaffed with training.

How can I make an appointment to renew the passport of my daughter who is 13 years old?

Vanessa Cruz | Sep 28, 2020
Maria Aguilar | Sep 28, 2021

They do passport

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Do i need an appointment for a new passport application?

Miriam E | Sep 28, 2020
michelle Resnic | Sep 28, 2020

Once you finds out, do not make the appointment at the 152nd location.

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Can I changed the delivery option? I don't want the package left on my door, I want to go to a post office to pick it up.

Dayron Crespo | Sep 28, 2020
michelle Resnic | Sep 28, 2020

Once you finds out, do not make the appointment at the 152nd location.

Hi,do you do passports in the location?

Iyad Georges | Sep 28, 2020
Michael Hardy | Sep 28, 2020

No sir. They're taken at the Quail Heights Post Office 10360 SW 186th St, Miami, FL 33197

What time is best to come pick up a package ?

Josie Simmonswilliams | Sep 29, 2019
Anita Richardson | Sep 29, 2019

11 am

Is this located in country lakes?

Ashley Jones | Sep 29, 2019
Abel Ruiz | Sep 29, 2019

Country Walk, very close to the Metro Zoo 152st Sw 137 Ave

Do you make an American passport in that postal mail?

Tamara Aguilar | Sep 29, 2019
d lee | Sep 29, 2019

Nope. Closest in in town in country. By apt only. But you can pick up from, ask questions and set apt when you go.

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What is the schedule every day

yanick leon | Sep 29, 2019
MiTroy Smith | Sep 29, 2019

9-6pm

My area 33187 why the postman is coming late . lately is getting here between 5pm and5:30. We use to get the mail at 10: or 10:30 am.

Maria Sanchez | Sep 29, 2019
jose puron | Sep 29, 2019

Iam dealing with the same issue. They have horrible time consistency when delivering. This has always been the case. If its because of holidays and political reasons, then why not hire more temp employees during your busy months. Take a page from the ups handbook. No wonder u.s.p.s are going out of buisness. They recruit from the bottom of the pit

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do you process regular-fee passports (blue)???

Becky Boo (Rebecca Ayala) | Sep 29, 2019
Albert Jackson | Sep 29, 2019

The postal location on sw 104th street across from Miami-Dade College processes regular fee passports in this area.

do you have a package for me ???

Ray Guitroz | Sep 29, 2018
yan munoz | Sep 29, 2018

What do you mean?

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How can I SEND back one package to sender

Alejandro G Catala | Sep 29, 2018
Michael Hardy | Sep 29, 2018

You can just give it to your letter carrier and say it is refused. As a customer you have the right to refuse any single piece of mail that you want to.

Just moved to a new address 21560 SW. 1 23rd Court unable to receive mail at what point in the future will I be able to receive my mail and packages please advise

Juan Rodriguez | Sep 29, 2018
Michael Hardy | Sep 29, 2018

Did you submit a change of address and receive a confirmation letter?

How long do you think it takes to send a package that got there yesterday to a place that is 20 minutes away? Pls answer I need that package.

Sheila Sofia | Sep 29, 2018
Stephane Elie | Sep 29, 2018

it all depends on the time at which you dropped it off. After 4pm, you can expect to be logged in the next day. Same when it gets to the post office that delivers mail to where you sent it. So average 3-4 days

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