Carter's

Category: Children's clothing store in Lehi, Utah

Address: 3700 Cabela's Blvd Suite #410, Lehi, UT 84043, USA

Phone: +18019011241

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Briana Rudy

Apr 3, 2022

Went and spent over $50 in clothing and used my Carter’s credit card which is easy to use. I found some cute clothes for great deals plus clearance. I went home and noticed an email from Carter’s about a promotion for the next day for a free Easter gift bundle with purchase of $50+ , I called the store asking if I could show my receipt and the employee/manager Brandy said she could do that. She was so kind to me to allow the “return” and buy just to get the free gift. They have my business. Brandy was amazing!

David Canonic

Mar 7, 2022

Really friendly and helpful employees!

Lilly Urdaneta

Dec 13, 2021

the experience in person has always been very good the last time I went I wanted a product that was not so they ordered it online supposedly it was delivered to my house but it never arrived call the store because I need to know the status of my refund after 20 days, and customer service has me online for more than 20 minutes, so they tell me in the store that they can not do anything to know the status of my order so you can order There on line but they can not know what happens with me order 2 weeks later?? terrible terrible customer service Guess I'll never know what happened with my order

Shelby Cox

Oct 20, 2021

I’m not going to lie. I’m a little annoyed. After standing In line to get my pickup order for 10 minutes. I finally noticed that there is a “pst skip the line for online orders). So I left my spot and told the cashier that I had a pickup order. She said “okay” started checking out 3 more people and ignored the fact that I was standing there waiting for her to just grab my order. Mind you there were a couple people in line, but it really irritated me that there is a sign that means nothing to the associates.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 27, 2022
Chris Mathews | Sep 28, 2021

Wear a mask. Social distance. Good to go!

Who can pick up my order?

Carter's | Sep 28, 2021
Carter's | Sep 28, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What do I do when I arrive at the store?

Carter's | Sep 28, 2021
Carter's | Sep 28, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How do I return my order?

Carter's | Sep 28, 2021
Carter's | Sep 28, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

How long do I have to pick up my order?

Carter's | Sep 28, 2021
Carter's | Sep 28, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

When will my order be ready for pickup?

Carter's | Sep 28, 2021
Carter's | Sep 28, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing in-store to keep customers safe?

Carter's | Sep 28, 2021
Carter's | Sep 28, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's | Sep 28, 2021
Carter's | Sep 28, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

Are masks required for in-store shopping?

Carter's | Sep 28, 2021
Carter's | Sep 28, 2021

Yes, they are required for all shoppers and employees at all of our stores.

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