Ryan's Diamonds

Libbi Loos

Ryan’s has been absolutely great for me - I’ve had several repairs done here, from replacing a tiny diamond and checking the many prongs on my engagement ring to fixing a rather fragile bracelet. I’m always so pleased with their work and it’s always done so quickly at a very reasonable price. I finally met Ryan this week and he was a very kind gentleman who very clearly loves what he does

Bryson Allen

My husband has known Ryan for many years and we thought he was someone we could trust but unfortunately we have been extremely disappointed with Ryan’s diamonds. Shortly after getting my ring, I had several diamonds fall out of my band. And then a few years later I took my ring to get cleaned and inspected, as I did every 6 months and I was told everything looked great. One week later I looked down and my entire halo and center stone was gone and I couldn’t find it anywhere. I went in to get it fixed and he was not willing to help us out at all and wanted me to take the blame for it happening. He said I had to of hit my hand so hard for it to come off like that, but I didn’t even notice when it came off. I took the band to several jewelers to get their opinion and they said there was porous in the band and that’s how the halo fell off so easily therefore I didn’t want to get another stone to put in the band so I asked if Ryan would buy it back from me and he was very disrespectful and rude. I am questioning if they did something during the inspection in hopes I would lose it and have to buy a new one.

TMGLLC

Friendly staff! Good prices!

Ashley Ciminski

Run far far away from Ryan’s Diamonds..bought my ring here 5 years ago. My ring has had diamonds fall out over 10 times. I have always had Ryan’s fix it, just for more to fall out. When speaking to Ryan this summer he suggested retipping my ring and doing some other small fixes, and renewing my warranty for my ring. I do so with a trusting heart. 2-3 months later 2 more diamonds fall out. Ryan fixes them and a week after getting my ring, another falls out. I have been trying to get ahold of Ryan for the last month to discuss why this has happened since paying so much to fix everything this summer. He won’t return my calls. I have called every location and left my name and number for him to return my calls. It makes me wonder if he ever did what he said he fixed this summer. When speaking to his associates, they say that Ryan knows I want him to call me back, but he says to just mail my ring in (I live in Arizona). I refuse to do so. I have been nice, I have tried to give him a chance to make this right and now I’m just done with them. I want everyone who is looking for a long term jeweler, to not trust this place. He just wants the sale and then leaves you out to dry. Be careful. Ryan, if you want me to amend my statement. Give me a call back. Each location has written down my number about 10 times. Thanks.