Address: 451 Arena Hub Plaza Ste 2, Wilkes-Barre Township, PA 18702, USA
Phone: +15708217358
Sunday: 10AM–6PM
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Alexis Shovlin
Always love shopping at carters! Not this store so much. Went in there for an exchange and the manager followed me through the whole store thinking I was stealing. Sending me nasty looks of disgust. Very put off-ish
Nikki McGinnity
I'm only giving three stars because of the experience I had last week when I went in and was "greeted" by one of the staff members. Usually they're all lovely. I haven't seen this woman before, and to be honest she was a little rude and off putting. Not really someone that should work in a baby/children's clothing store. Maybe she was having a bad day, but that's something you shouldn't take out on customers. 🤷🏽♀️
Crystal G
The girls are always pleasant and helpful. Ths store is immaculate and very organized. Love the cute little clothes!
Tiffany Caltagirone
Bought a coat for my daughter and used my $30 in rewards. I decided to return it because we found something else she liked. I was not refunded my $30 in rewards and was told that I wouldn’t be. This is ridiculous! I earned those rewards and returned the product! I’ll be doing business elsewhere!
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You or whoever you designated as your pickup person while ordering can pick up your order.
For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!
It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.
You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.
Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.
We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.
Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.
Yes, they are required for all shoppers and employees at all of our stores.
Yes, I have never seen them in the store but I shop on the Oshkosh side but online differently
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