Address: 2675 Plymouth Rd, Ann Arbor, MI 48105, USA
Phone: +17346629343
Sunday: 7AM–11PM
Monday: 7AM–11PM
Tuesday: 7AM–11PM
Wednesday: 7AM–11PM
Thursday: 7AM–11PM
Friday: 7AM–11PM
Saturday: 7AM–11PM
Abigail T
If you're not going to serve a single customer for over 20min, you shouldn't act like your drive through is still open. And if it's because you're "backed up" don't tell the car waiting to order "one moment" and never respond again. The **least** you could do is let us know the expected wait time for service.
Stephanie Russell
This place deserves half a stat quite frankly. We sat at the window without being greeted or even acknowledged at all for more than 5 minutes. The young lady working the window was wearing her purse and her hair wasn't secured back as it should be when working in the food industry. I am very dissatisfied with the staff here at this location. The older man (whom I would have to assume was in management judging by his attire) also ignored us.
Julie Liu
I feel this place finally starts to pick up. Went there a few times during weekdays around 5pm, staff at drive through were very friendly. Unlike before, the drive through line is manageable now, I got my food within 10 minutes. I used the app to place order btw.
Ramone W
I don't know what this is supposed to be but I ordered a Crispy Chicken Sandwich Meal. The chicken patty was dry and had no condiments. I've had McChickens with more life than this. The fries were soggy, lukewarm, and underfilled. The iced tea was hardly sweet. This is on top of lines that are slow whether it's busy or not busy (it's usually wrapped around the building because of how slow it is). There's a dude who takes out the trash that is usually talking loud and using inappropriate language. But this meal, I can't believe someone made this and felt like that's sufficient for a customer who paid $8.
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Found out this was happening and they handled it
No not that im aware of
It's mainly during rush hour and lunch time that there is a long wait. If you go during non-peak hours, you'll zip right though. I suspect they are severely understaffed, but that's just speculation.
Masks. Gloves. I haven't been inside.
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