Dunkin'

Courtney Gallmeier

Had the worst experience at Dunkin on Lake Murray Blvd Irmo Sc . And it’s the reason I won’t be back . I was not happy with my order that I had just paid 18 for . I went to the door to ask for another bagel in the rain they stood in the store and just looked at me . So I went to the drive though window to ask them if they planned to help me and told them why I was there . They sent a young girl out with the bagel . I asked for the owners number of course she didn’t know but was willing to find out. Out comes the supposed manager 5/22/2022 The manager or who claims to be the manager did not know her bosses number supposedly. Told me I can’t read and that she didn’t have time to deal with me or help me . She than went back inside shut the door and never came back with the number . I will never come back to that store again . There is more to this story . I will do the survey . I also plan to find out who owns that store and let them know that even when it’s hard to find workers gives no excuses to hire horrible ones and then put them in a management position . I will take my 30 or 4o dollars I spend there a week some where else . I’ve had enough of the rude behavior like they’re doing me a favor to take my order or money . Only one positive experience at that one and seems like that employee is no longer there. I’ve never even received that kind of treatment at Starbucks . I hope that she gets more complaints before all this inflation and market falls out . Consumers are tired of giving their hard earned money away for inferior service . Don’t these employees know without us they would have no job ? But thanks for the bad service . I can save my money now and make my coffee and bagel at home . Or what I should have been doing the whole time is supporting our local business here . But your place was convenient. So thanks for ruining my daily enjoyment with your less than subpar service .

Christanan (Crath)

Ok so the donuts were great until I bit into one of my donuts and a whole fingernail was inside of it. It was extremely dirty and was not clean at all. I wanted to throw up. I don’t recommend coming to this one

Quintina Smith

Omg!!! One star isn’t even deserved. The lady working the window was sooooo slow and very rude. When I asked for extra sugar, she gave me a cup with sugar in it. What happened to sugar packets?!? I go to Dunkin every morning, different location and I never had this experience.

Angie Newman

We had our mobile order mostly prepared and ready to purchase, but had a question because the chocolate milk was not available on the app and wanted to purchase one out of the cooler. When asked for assistance the lady with pink/purple hair was extremely rude and refuse to help us and told us it was available on the app for Door Dash. I showed her my app and explained to her that it was not there. She snarkily retorted “go through the drive through” This was the worst service we’ve ever had at any DD. We were following through with the request to order through the app. There is no need to be rude and refuse to assist customers. We left, with our money and gave business elsewhere.