Precision Door Service of South Florida

Muck Nole

Chris B was great, got the job done quickly and did an excellent job!! Great man, very polite and professional. Thank you Chris and Precision Door.

David Cepeda

Very responsive, quick and got the job done.

Richard Huley

Excellent company and great customer service by my install gentlemen named Merrick. He explained and showed me everything. It took awhile to get the camera aspect to load to my phone, but he stayed around sweating in my garage until we got it hooked up correctly. Wonderful product and totally happy with it and definitely Precision Door Service. Use Precision and you will love them too. Rich Huley

Healthy Florida

Topic: Garage door replacement. Back office does not return calls or follow up. We had to initiate a call after payment 1/2 down A few weeks later, with a call "when are you guys going to do this job" ? Job completed 8/26. Called office number I was given to expedite the permit. The gentleman did not have my permit #. He asked me to provide it . He would not look up the permit he said you get the number and call me back ! This is that 5 star service they boast about. LOL, Forward almost 1 month later after installation. Bottom line no call for inspection almost a month after completion because they do not have it (truth) I was told it was improperly filed from the county and refilled. As a victim of sloppy back office, it is rough to be forced to have to do this. I assume now I will have to go to the county office and take care of finishing their promise of "we will take care of the permit". The call I just had just asking them to finish the job of permit and inspection from their salesman was awful. His normal pleasant demeanor , I guess it is only during the sales portion. He keep saying "what do you want from me? I said FINNISH THE JOB! he asked 3 times. Fyi the installer got very upset and carried an attitude the rest of the job when he tried to boost me with extra product upgrades that I was very clear I was happy with the original contract which was simple, to replace our old door. My mistake giving them their final payment before the job had been inspected. As a retired General Contractor I knew better. Now what? trip to the county inspection office file my grievance and hopefully get an appointment with an inspector to find out what went wrong and repair permit, and inspect their workmanship. Unfortunately I have NO choice as most victims would tell you. I found it interesting that the salesman on the phone (the only one that returns your call promptly) said to me what if the inspector fails the job? WHAT? ODD. I said I will call you back to make it right. Then he hung up on me ! (nice customer relations) When he did that I knew I had to share my experience online. He could have said , sorry for the delay let me check on this and get back to you..NOT You will notice that I am a longtime 6 star reviewer 175 reviews for google. I really tried to resolve this and was very patient waiting and hoping for a follow up call on progress. Please read my other reviews/comments with other services and stores locally.. Glorious and positive 98%. always. These people really pushed it to the limit as a consumer and I hated to write this review. I hope this saves someone from my experience. FYI, never once an apology. Do yourself a favor call somebody else. Buyer beware of the glossy slick in the mail, it got me! Signed Guy who wants job completed in a timely manner with no BS. Update: Yeah ! call back fast the following morning from office manager (after they read the review) after the awful text from the salesman this morning 6:11 am. Manager Quote " we encourage our clients to go to the inspectors office", so I guess that is part of the clients responsibly in the long run if their are issues in the timeliness and errors in the permitting process. I requested no calls (very unsettling) email only.. Advice : Take a day off work, wear comfortable clothes and bring a book it will be a long day at the county office.