Aventine at Wilderness Hills Apartment Homes

Lisa Hart

very clean facilities, awesome staff, very friendly, and always willing to help!

Kathryn Hale

Management has their priorities out of order. Likes to nitpick the littlest things and not focus on bigger issues. The pool was closed for more than half the summer and an emergency maintenance request (standing water in our laundry room) went unanswered until I went into the office to ask about it. Instead they focus their time on painting the concrete floors and searching for cars with expired tags in the parking lots. Had a drain pipe come loose this past winter that made a jackhammer noise in the slightest of breezes. Never got fixed. On top of that, our neighbor below us would go on door slamming rampages and the response we got was to call the police.

Jennifer Hardy

The fact that the property manager and a manager of an out-of-state property reviewed (they swapped reviews) this complex tells you so much about the lack of integrity you face as a resident here. If you see positive reviews around December 2021, take them with a grain of salt, as residents were given gift cards for positive reviews. Maintenance gets great reviews for every completed request because you are emailed and texted multiple times to give a review – every single time. That said, they complete tasks quickly. The “nitpicking” complaint is right on, yet the workers there don’t have to follow the rules. The emails sent to residents involve some kind of fine and threatening language. The “the lease says” comment here is also so true, albeit one-sided. They let a vendor into my apartment without the legally required 24-hour notice - a lease violation on top of illegal, yet no “fine” was paid to me. I was misled to about the renewal rate “market value” (trying to raise rent 12%) and available apartments on the first floors, which I needed for mobility issues. Another legal issue being addressed. You can hear every single noise your neighbor makes. Oh, and that lot across 33rd? That’s going to be another giant apartment complex, and the construction noise is intense, in addition to the road noise. The unfortunate part about all this is the location is ideal. The apartments are beautiful inside and out – if only they would clean the hallways. Also, half of the exterior doors are locked shut and have not been functioning correctly for 18 months. Spring is like a Hitchcock movie with hordes of birds in dryer vents and flying into open doorways. I’m sure running an apartment complex isn’t a fun job all the time, but there’s a way to treat people with respect that just isn’t present at Aventine. There’s just a lack of humanity in the people who work here. Sure, you’re greeted with kindness on the way in, but that fades quickly. Moving out, you’ll get harassed for entrance to your unit (or forced entry) and retaliated against if you complain – which I found ironic as I initially tried to find a compromise to stay! Every place has issues. I’m not one to make a big deal out of things, but I can’t stay silent when such egregious behavior is happening. There’s a reason this is the only complex with plenty of available units in the area. Am I bitter? No. In good faith, I attempted to address all my concerns and find a path forward with the management team after being a two year resident in good standing. I hope they do better in the future and I would suggest reaching out to the corporate office because at least you get a response there. Proceed with caution but enjoy the location.

Audrey Rousseau

We just moved in, and we are loving it! The staff and maintenance crew have been so speedy in getting things fixed for us. Nickhol has been great and answers any questions I have!